You gotta love this place I do
First I was given a used item after being guaranteed it was new, and then after the new item was defective I was treated like a criminal by "jody" (was on her name tag) she tried to tell me that they weren't the same model and serial number as package, turned out it was correct, but not after 10 minutes of being treated like a criminal, she was also very condescending. Will probably be my last best buy purchase. The company is trash now. To top it off you can't even call the manager to complain
Fixed My Daughter's Phone