Classy B
November 19, 2025
I like this store but I won't buy electronics from here again.
I have bought a new laptop every 2 yrs for the last 15 yrs. There was a brief moment when I had one for 5yrs, and I bought that one at Office Depot.
I didn't buy these laptops because I just love a new model, I bought them because around the 14 month mark, they start breaking and then quitting on me. Every. Single. One.
I have spent at least $500 and the most I spent was $2500. I loved each and everyone and they died.
You know what else cramps out on me? Printers. I have a printer and computer graveyard from Best Buy.
Wanna know what else? Couple a TVs, and 2 microwaves... all from Best Buy.
So now I just look around and go find the thing elsewhere.
Because there is a time limit on their goods and it is unfortunately a predictable time frame.
This is just MY experience.
Response from Best Buy
November 19, 2025
Hi, Classy,
We appreciate you sharing your experience and can understand your concern. We'd be happy to document this on a corporate level. Please connect with us via Facebook (https://bby.me/25uof6), Twitter/X (https://bby.me/09b3yp), or Instagram (https://bby.me/zu2flo) and send a private message that includes the phrase "Google Review 71432".
All of the sales staff was very helpful and knowledgeable. We were there looking for a portable speaker with an AUX plug. Unfortunately all we found were Bluetooth.
Melissa S
October 07, 2025
I will never buy anything at best buy again. Part of what I purchased was left at the Boardman store and after 25 calls and being consistently sent to India customer service I still cannot get ahold of anyone at the store.
Response from Best Buy
October 08, 2025
Hi Melissa,
Thanks for sharing your experience with us. We can understand your frustration regarding not being able to get in contact with us over the phone about this issue. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/tauxpp), Twitter/X (https://bby.me/svd1bh), or Instagram (https://bby.me/y1mh9c) and mention your "Google review #52945," we'll be happy to look into this with you.
Shavon H
September 24, 2025
Went in for a mouse I knew what I wanted, it was there. I didn't like that the sales person tried to convince me to get a wireless mouse as opposed to wired. I am visiting from out of town and just needed it for emergency purposes.