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Services Offered
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Frequently Asked Questions About Best Buy Columbia
How do I check product availability at the Columbia Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Columbia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Columbia stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Columbia Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3084 reviews)
Denise B
August 24, 2025
5 out of 5
Imagine, my really ancient printer died! Horror, right? With regret I had to buy a new one. Short story version, this young man, Elias, first took care of an item return. As I was comfortable talking with him, I asked Elias for suggestions on wireless printers. He asked me questions ensuring his selections would fit my needs and space constraints. Through Elias, I did buy a new printer. Bravo Best Buy! You have some very good employees, Elias is definitely one. My suggestion, follow and mentor this young man. He is the future of Best Buys most recognized employees.
Sal P
August 19, 2025
5 out of 5
Pretty clean and more organized than other places nearby. Staff is also friendlier
Glenda j
August 17, 2025
5 out of 5
Muy bonita tienda excelente servicio
Mercedes
August 16, 2025
5 out of 5
Ricci at the Columbia, Maryland Best Buy store went above and beyond to help me. Thanks to him I bought a new computer. Best employee ever. He did an excellent job!