Betsey W
November 15, 2025
I used their Geek Squad. Service was fast. Bobby was very helpful by checking my phone for viruses after a scam incident.
Lawrence N
November 11, 2025
Excetional Staff aboud. Every department I shopped in, the staff WANTED to help me.
Thank you to the outstanding best buy team members Ricci, Tori and Zavaughn at the Columbia, Maryland location. The professionalism, and dedication to delivering excellent customer service truly stood out when I visited the store November 6th. I experienced a challenging situation and urgently needed my phone charged and to purchase a portable charging device. The team was extremely helpful and provided me with immediate solutions. The in store manager wasn't available but I wanted to be sure to share the kudos!