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Best Buy Columbiana Mall
Services Offered
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Frequently Asked Questions About Best Buy Columbiana Mall
How do I check product availability at the Columbiana Mall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Columbiana Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Columbiana Mall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Columbiana Mall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3944 reviews)
David H
November 20, 2025
5 out of 5
Staff is always helpful and courteous stores always neat and organized. One of my favorite Best Buy’s to visit.
Jamie D
November 14, 2025
1 out of 5
Rude staff
Response from Best Buy
November 14, 2025
Hello, Jamie,
Thanks for reaching out to us with your feedback. We expect to be treated as we treat others, so we can understand your concern. We'd be happy to document your experience here on a corporate level and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/qkcjh3), Twitter/X (https://bby.me/cr2sq7), or Instagram (https://bby.me/5vinhc). Please reference Google Review #69009.
John D
November 11, 2025
5 out of 5
I had a great experience at this Best Buy!
I had to take my laptop in for some repairs, and the two (2) Geek Squad technicians I dealt with were absolute pros! They were very friendly, asked me a few basic questions, and then had me out the door in a couple of minutes. When my laptop was ready to be picked up, they were equally as curious, told me to let them know if I had any further issues, and again had me out the door in a couple of minutes.
Based on my experience, I’d highly recommend this Best Buy and their Geek Squad for any laptop repairs!
Peter M
November 11, 2025
5 out of 5
Great customer service.