header_logo

More to Explore

Frequently Asked Questions About Best Buy Laurel

How do I check product availability at the Laurel Best Buy?
How do I check my order status?
My local Laurel Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Laurel stores’ holiday hours?

Recent Reviews

4.0
(2430 reviews)
micah r
October 15, 2025
3 out of 5
The store is clean and nice. But the blonde attendant at the front was playing clash royal and when I asked where the SSDs/hard drives were he gave a general direction and area but I walked all around and couldn’t find it, and then couldn’t find another bestbuy employee for assistance so ended up just leaving and ordering what I wanted on newegg
Shawn P
October 14, 2025
5 out of 5
A Tech Lover’s Dream—Best Buy Laurel, MD Delivers on Every Visit As a regular shopper, Best Buy in Laurel, MD consistently hits the mark with a well-organized store, friendly team members, and a reliable selection of the latest gadgets. It’s my go-to for upgrades, troubleshooting, and those “what’s new” moments that keep my tech life running smoothly. What makes it stand out Broad, up-to-date selection: From smartphones and laptops to home theater systems and smart-home gear, the shelves are stocked with the latest models and popular accessories. If you’re hunting for a specific gadget, there’s a strong chance they’ve got it. Knowledgeable, helpful staff: The associates are approachable, patient, and genuinely happy to explain new tech, compare options, or help you configure a setup that fits your needs and budget. Clean, organized layout: The store is easy to navigate, with clearly labeled departments, helpful signage, and a logical flow that makes browsing or grabbing a quick accessory painless. Reliable services: In-store tech support, diagnostics, and quick repairs are staffed by friendly experts who can get you back up and running without the long wait times you might dread elsewhere. Easy pickup and returns: The process for online orders, curbside pickup, and returns is straightforward and efficient, which saves you time on busy days. What I buy and recommend Core devices: Laptops, tablets, smartphones, and accessories that offer strong performance for work, study, and entertainment. Home tech: Soundbars, streaming devices, smart home hubs, and network gear to upgrade your living space. Gaming gear: Controllers, headsets, and accessories to enhance play and immersion. Ambience and experience Customer-first atmosphere: The staff go the extra mile to make sure you leave with the right product and the right setup, not just a sale. Quick, stress-free shopping: Even during peak times, you can usually find a helpful associate quickly and wrap up your visit without hassle. Practical tips Check the deals and open-box options: You can often find great value on gently used or returned items in good condition. Plan ahead for major purchases: If you’re upgrading a home setup, it’s worth booking a time with a specialist to ensure you get the perfect configuration. Bring your device needs list: A quick note helps you stay focused and ensure you don’t forget essential cables, adapters, or accessories. Explore Geek Squad options: For setup assistance, installation, or troubleshooting—worth considering for a smoother tech integration at home. Bottom line Best Buy Laurel, MD is a dependable, customer-focused destination for tech shopping that combines a broad product range, knowledgeable staff, and efficient service. Whether you’re shopping for essentials, upgrading a home theater, or seeking tech support, this location consistently delivers value and a positive, stress-free shopping experience. Highly recommended for anyone who loves practical, high-quality technology and a friendly, helpful shopping
Isidro G
October 13, 2025
5 out of 5
No customer service we wanted 20 minutes for help and we talked sales team we said can you help us he said I call person than said wait than said wait than we talked 4 people no body could not help
Ken B
October 13, 2025
2 out of 5
Poor cestemer service
Response from Best Buy
October 14, 2025
Hello, Ken. We always try to deliver a great experience, and understand the frustration when you felt we missed the mark. We'd like to hear more. Please reach out to us in a private message on Facebook (https://bby.me/v8bcvk), Twitter/X (https://bby.me/03ei2p), or Instagram (https://bby.me/ovditr), and mention your Google review, 55408.

About Best Buy Laurel

bestbuy.com