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Frequently Asked Questions About Best Buy Mayfield Road

How do I check product availability at the Mayfield Road Best Buy?
How do I check my order status?
My local Mayfield Road Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Mayfield Road stores’ holiday hours?

Recent Reviews

4.1
(3154 reviews)
Denise T
July 24, 2025
1 out of 5
Terrible place! None of the employees want to help. I bought a lively smart 4. And paid to have them do the activation and transfer. They sent me to the geek squad. When I presented him with the phones he said we don’t do that. He sent me back to the associate who sold me the phone. When I asked if he could help with activation he looked at me like I had 3 heads. Then proceeded to give back my activation fee. Notice the box which says activate in store today. Not true!
Response from Best Buy
July 24, 2025
Hey there. Thank you for your review, Denise. We can understand how you are feeling regarding not receiving the assistance you needed at our location. This is not the kind of experience we want our customers to have. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you. - Facebook (https://bby.me/52ccr5) - Twitter/X (https://bby.me/kspntk) - Instagram (https://bby.me/zaf2tk) When reaching out, please mention it is regarding your Google Review 19888. Kindest Regards, ^ Vanessa
Emily S
July 16, 2025
5 out of 5
Sophia really made our experience great here! Highly recommend this location.
Carla W
July 15, 2025
4 out of 5
They were nice friendly but didn't have what I needed
Nissim M
July 13, 2025
5 out of 5
Good

About Best Buy Mayfield Road

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