Frequently Asked Questions About Best Buy Mayfield Road
How do I check product availability at the Mayfield Road Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Mayfield Road Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Mayfield Road stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Mayfield Road Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3106 reviews)
Mike J
March 26, 2025
1 out of 5
Whoever made the executive decision to not be able to call somebody in the store should be fired immediately. I am trying to buy two ovens and it is nothing but a headache dealing with the store because you cannot call them. You have to physically drive to the store to talk to them or email them. It’s absolutely ridiculous and we will be shopping elsewhere
Response from Best Buy
March 27, 2025
Hello, Mike,
Thanks for reaching out and providing your feedback. Trying to find answers to questions about Best Buy should be easy, so I can understand your frustration. While our store employees are focusing on customer that are currently in the store, we would be happy to help here on social media. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64972932". Please send us a private message or DM with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Thanks,
^Aaron
Samantha S
March 25, 2025
5 out of 5
Great store! Great customer service!
Nathan G
March 16, 2025
3 out of 5
Dilapidated
Response from Best Buy
March 16, 2025
Hello there, Nathan!
Thank you for taking the time to reach out on Google with a review. As someone who has shopped with Best Buy since before I can rememebr, I can definitely understand the desire for experience to consistently meet expectations. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64930499 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Cheers,
^Ryan
outbreakilo
March 13, 2025
5 out of 5
Best experience. Went in to buy a monitor and the retail worker in that section was knowledgeable and well informed. They helped me pick out the best monitor that fit my needs. And everyone in that store had a very friendly demeanor and positive attitude.