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Frequently Asked Questions About Best Buy Mayfield Road

How do I check product availability at the Mayfield Road Best Buy?
How do I check my order status?
My local Mayfield Road Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Mayfield Road stores’ holiday hours?

Recent Reviews

4.1
(3175 reviews)
Dev
September 03, 2025
1 out of 5
The geek squad at this location doesn’t repair Apple products or MacBooks but won’t tell you until after you call off work and show up to your appointment for a repair. Online scheduling allows you to schedule an appointment just to get there and be disappointed. Associate said he would inform his manager and hopefully online scheduling is soon updated
Response from Best Buy
September 03, 2025
Hi, Dev! Thanks for leaving a review. Please send us a private message on social media so that we can look into this closer. We would be happy to assist you on any of the following platforms: Facebook (https://bby.me/5uud0h), Twitter/X (https://bby.me/0nyo8d), or Instagram (https://bby.me/j6besx). Please mention the phrase “Google review #39083” when reaching out.
I A
August 31, 2025
2 out of 5
I am not impressed with this location. Customer service is very poor. I won't go to this location anymore. Associates are not helpful at all. I waste my time driving 30 minutes to this location for nothing.
Response from Best Buy
September 01, 2025
Hello, Thank you for sharing your review. It appears that your recent visits to this particular location may not have been proper reflections of the world-class experience we hope to provide. In an effort to improve, we would like to learn more about what has occurred. Please connect with a member of our Corporate Team through private message on Facebook (https://bby.me/j5nwfy), Twitter/X (https://bby.me/1cogjj), or Instagram (https://bby.me/hpgmb7). When you reach out, please include "Google review 37737" in your message. Thanks! Regards, ^April
Gregory D
August 29, 2025
3 out of 5
This store has gone way downhill in the past several years. Samsung phones are outselling apple 3 to 1, yet they only carry cases for apple iphones. It makes no sense, they have several samsung cases, but they're all aftermarket, and they don't fit right
Kris N
August 20, 2025
1 out of 5
Just stick to Amazon, the guy who "helped" begrudgingly did so. Pass me off to a manager when he didn't want to help anymore. Also wasn't helpful. I'll take my business elsewhere.

About Best Buy Mayfield Road

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