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Frequently Asked Questions About Best Buy Greenville

How do I check product availability at the Greenville Best Buy?
How do I check my order status?
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Greenville stores’ holiday hours?

Recent Reviews

4.1
(5041 reviews)
David P
September 17, 2025
4 out of 5
Too many items to out of stock
Gore P
September 14, 2025
1 out of 5
You literally have to beg the workers to help you. I know what I wanted to purchase when I arrived, I just needed a worker to grab it for me. There was a group of employees just chatting, and I had to go ask them to help me. None of them helped me, and said they would send somebody over to where I needed help. Nobody ended up coming, so I walked back to the group of employees to ask for help again, and I received a bad attitude from them. I ended up leaving and ordering from a competitor online.
Response from Best Buy
September 14, 2025
Hi there, Thanks for sharing this review with us here. We’re concerned to hear about this experience, and that the service you received from us didn’t meet expectations, which we understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist. We can be reached on Facebook (https://bby.me/2o0sut), Twitter/X (https://bby.me/uf8z8f), or Instagram (https://bby.me/bzo6mu). Please also include the Google Review reference number #43403.
William W
September 09, 2025
5 out of 5
Looked at some 98 inch Sony, sound bar set up and checked out a HP 16' screen laptop and a desktop computer. The guys in both departments showed and explained to me the specifics on what would work for me from the information I gave them. I learned alot 💯. I was satisfied completely. Want to say thanks fellas
jaspwagner
September 07, 2025
1 out of 5
Inept and rude staff. You can find them holding the walls up while they are in their phones.
Response from Best Buy
September 07, 2025
Hey there. We definitely want our employees to be doing more than just holding up the walls. If you still need some help please reach out to us on one of the social media platforms listed below. Please include your Google Review #40658. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy

About Best Buy Greenville

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