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Best Buy Dayton Mall
Services Offered
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Frequently Asked Questions About Best Buy Dayton Mall
How do I check product availability at the Dayton Mall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dayton Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dayton Mall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dayton Mall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4373 reviews)
Betty T
August 10, 2025
5 out of 5
This 5-star review is for Daniel. I know very little about the inner workings of computers or any electronics. I am trying to set up a mini cam and needed items, I thought I would buy & hook up. I learned from Daniel that components look the same but have many different types. He did not try to push unnecessary purchases on me and wanted me to get only what was necessary for an easy installation. He looked up a part online that was not available at Best Buy, so he showed me what I needed to order on Amazon. He likes doing the best thing for his customers. Daniel is a joyful, patient, professional young man who likes helping people. He also appears to enjoy his job and has a great attitude - so many workers are unpleasant nowadays. My trip to Best Buy was productive today.
Adam L
August 09, 2025
1 out of 5
Tried to tell me that replacing the backlight on my TV would be $250.
This is obviously incorrect, as the parts and labor combined should be around $80
Response from Best Buy
August 09, 2025
Hello, Adam,
Thank you for taking the time to leave feedback for us regarding your recent interaction. I can understand wanting accurate information regarding your repair.
Please send us a private message on any of the following social media platforms so that we can better assist: Facebook (https://bby.me/eahrcp), X (https://bby.me/t7o7ck), or Instagram (https://bby.me/t8v4nk).
Be sure to mention “Google review #26610” in your social media message.
Regards,
^Ravi
Ashley S
August 03, 2025
1 out of 5
My husband & I went with the intention of buying a ps5. After searching the gaming area for 10 minutes, I went and found a worker and asked for help finding one. She spoke in her headset and alerted other employees that we needed assistance. Waited another 15 minutes (mind you I counted 15 employees walking around talking). We walked out and bought the ps5 from target.
Response from Best Buy
August 03, 2025
Hello,
Thank you for providing feedback on Google. Not being assisted in a timely manner is frustrating. We would like to hear about your shopping experience. Please reach out through social media private links. When you are reaching out mention "Google Review #24191", provide details about your review, along with your full name, email, and phone number.
Facebook (https://bby.me/lddoda)
Twitter/X (https://bby.me/qu5udl)
Instagram (https://bby.me/l1rd59)
Here to assist,
^ Jay
David T
August 01, 2025
4 out of 5
Didn't have what I wanted but was helpful