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Best Buy Dayton Mall
Services Offered
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Frequently Asked Questions About Best Buy Dayton Mall
How do I check product availability at the Dayton Mall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dayton Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dayton Mall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dayton Mall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4321 reviews)
chris r
April 09, 2025
1 out of 5
Went to the DAYTON location to return a tv we had to drive a long distance to purchase 24 hours ago, since we needed two matching units. When we opened one and it didn't work, we drove to the DAYTON store, who had one in stock to exchange.
They would not exchange the tv because they said the box had "DAMAGE"... The corner was VERY SLIGHTLY pushed in. ( They certainly didnt have an issue selling it that way... The TV was purchased that way and is clearly still returnable or exchangeable, yet JOE, the store manager ( WHO REFUSED TO PROVIDE HIS LAST NAME,) flatly declined the return. I will be escalating this matter to corporate management. This guy should not be in this position at all. There are fewer and fewer reasons to buy ANYTHING from BEST BUY... and we will be purchasing all our electronics elsewhere moving forward.
Response from Best Buy
April 09, 2025
Good Afternoon, Chris.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:65026656" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey
Rob W
April 04, 2025
5 out of 5
Good service
MIKE R
April 04, 2025
5 out of 5
Great Customer Service
Bobby F
March 28, 2025
5 out of 5
Love finding great deals online and be able to pick up same or next day local.