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Frequently Asked Questions About Best Buy Dayton Mall

How do I check product availability at the Dayton Mall Best Buy?
How do I check my order status?
My local Dayton Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Dayton Mall stores’ holiday hours?

Recent Reviews

4.1
(4409 reviews)
Shawn P
November 01, 2025
1 out of 5
The guy at the checkout counter was absolutely the worst at customer service. I felt like I was imposing trying to spend money that pay his wages.
Response from Best Buy
November 01, 2025
Good Afternoon, Shawn. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it. Please reach out to us on our Social Media pages, so one of our specialist can document your experience. Please be sure to add "Google Review:#63241" for reference. You can find us here: Twitter(X): https://bby.me/zog228 Facebook: https://bby.me/5apgry Instagram: https://bby.me/uzt9a7
Jessica H
October 30, 2025
5 out of 5
Tyler at the Dayton mall store was an absolute legend!! He went above and beyond to help us with an online order from the Beavercreek store! We had gotten the run around with the Beavercreek location, but thank you to Tyler for all of his help when the other store wouldn’t even answer a simple question.
Tom S
October 27, 2025
4 out of 5
Typically no issues with this location. Website is normally up to date with their inventory and the staff is helpful. Only thing is they seem to have way too many people on the floor at once so if you're walking around looking for a present or just shopping you'll probably be asked if you need help finding anything about seven times.
Amanda A
October 24, 2025
3 out of 5
I haven't been in a Best Buy in a long time. We stopped to look at refrigerators. They have a decent selection. A lot of Samsung though. Prices were similar to other places without deals. The people working were nice. We opted to go elsewhere because they didn't have what we wanted. The store was clean and bright.
Response from Best Buy
October 24, 2025
Hello, Amanda, Thank you for sharing your experience in store. I can certainly understand that finding the best deal and the most variety to find the appliance you will love for your space can be difficult. If you need support please reach out to us on any of our social media profiles below with Review 60168 for support. Facebook (https://bby.me/k86w64), Twitter/X (https://bby.me/pzo4t2), Instagram (https://bby.me/yy1u9i)

About Best Buy Dayton Mall

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