Frequently Asked Questions About Best Buy Dayton Mall
How do I check product availability at the Dayton Mall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dayton Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dayton Mall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dayton Mall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4409 reviews)
Shawn P
November 01, 2025
1 out of 5
The guy at the checkout counter was absolutely the worst at customer service. I felt like I was imposing trying to spend money that pay his wages.
Response from Best Buy
November 01, 2025
Good Afternoon, Shawn.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it. Please reach out to us on our Social Media pages, so one of our specialist can document your experience. Please be sure to add "Google Review:#63241" for reference. You can find us here:
Twitter(X):
https://bby.me/zog228
Facebook:
https://bby.me/5apgry
Instagram:
https://bby.me/uzt9a7
Jessica H
October 30, 2025
5 out of 5
Tyler at the Dayton mall store was an absolute legend!! He went above and beyond to help us with an online order from the Beavercreek store! We had gotten the run around with the Beavercreek location, but thank you to Tyler for all of his help when the other store wouldn’t even answer a simple question.
Tom S
October 27, 2025
4 out of 5
Typically no issues with this location. Website is normally up to date with their inventory and the staff is helpful. Only thing is they seem to have way too many people on the floor at once so if you're walking around looking for a present or just shopping you'll probably be asked if you need help finding anything about seven times.
Amanda A
October 24, 2025
3 out of 5
I haven't been in a Best Buy in a long time. We stopped to look at refrigerators. They have a decent selection. A lot of Samsung though. Prices were similar to other places without deals. The people working were nice. We opted to go elsewhere because they didn't have what we wanted. The store was clean and bright.
Response from Best Buy
October 24, 2025
Hello, Amanda,
Thank you for sharing your experience in store. I can certainly understand that finding the best deal and the most variety to find the appliance you will love for your space can be difficult. If you need support please reach out to us on any of our social media profiles below with Review 60168 for support.
Facebook (https://bby.me/k86w64), Twitter/X (https://bby.me/pzo4t2), Instagram (https://bby.me/yy1u9i)