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Frequently Asked Questions About Best Buy Dayton Mall
How do I check product availability at the Dayton Mall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dayton Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dayton Mall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dayton Mall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4566 reviews)
deitra c
September 13, 2026
5 out of 5
Very helpful associates and friendly.
Alexanders A
September 08, 2026
1 out of 5
Ordered at 4:00 pm online email says ready in about a hour will get email , drove close to store had dinner waited and waited finally called at 8:30 pm told from ai waiting on order to be completed. Called back got a guy in a call center said waiting on verification of funds should only take 1-2 hours I paid with Apple Cash my money is gone out of my account said he could cancel my order would take 3-5 working days to get my money back so I said I will wait for the order l am out 4 1/2 hours and gas money and time and now need to drive back who knows when it will be ready .Best Buy you suck ! Will not waste anymore money with them !
Caprice B
September 06, 2026
5 out of 5
Good prices and helpful, friendly staff.
A G
September 03, 2026
5 out of 5
Great store no bad managers