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Frequently Asked Questions About Best Buy Dayton Mall
How do I check product availability at the Dayton Mall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dayton Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dayton Mall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dayton Mall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4539 reviews)
Margaret F
July 15, 2026
5 out of 5
I called about an issue with my smart alarm clock and they were able to get me in with Hope at Geek Squad within minutes. Hope was super kind, patient and helpful. I would definitely request her services next time I’m back!
Sharonah M
July 14, 2026
1 out of 5
I will never step foot into Best Buy ever. I purchased a total tech membership $199.00 suppose to be for a year. I asked the Greek Squad to set up my recent purchase LG Laptop I paid $2300.00. I get home. No email, no apps. I call customer service and asked if they could come to my house. They told me the trip charge would be $174.00 dollars. I told them to cancel my membership he said Okay. I get an email stating my refund would be $24.00. The membership was purchased June 19 I canceled it 2 weeks later. I called back they said it would be sent to the back office. What a scam
Response from Best Buy
July 14, 2026
Hello. Thanks for reaching out. I can understand wanting with your membership. Our team would be happy to assist you or answer any questions you may have on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, X: @BestBuySupport. Please be sure to include that this is in response to Google Review number 187633. Thanks.
Bharpoor s
July 09, 2026
4 out of 5
Best customer service
syed h
July 08, 2026
4 out of 5
Best buy service center was helpful and took Care of our problem.