Frequently Asked Questions About Best Buy Pentagon City
How do I check product availability at the Pentagon City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pentagon City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pentagon City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pentagon City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1842 reviews)
BC S
April 21, 2025
4 out of 5
Unfortunately very short staffed and can sometimes be lackluster. The workers they have are incredibly kind and are amazing people. If you order something online, don’t count on a speedy in store time. Expect it to be around 24 hours.
Vashti J
April 21, 2025
5 out of 5
GEEK SQUAD were very friendly and know the business.
Alfredo T
April 19, 2025
4 out of 5
Tienda con variedad de productos electrónicos para el hogar.
La srita. que me atendió muy amable.
Daniel M
April 16, 2025
3 out of 5
Personnel is totally uninterested in helping you, they fight over each other for NOT attending a client, and they don't know enough to sell Apple products.
Response from Best Buy
April 16, 2025
Hello, Daniel,
Having sales associate fight over who needs to assist you and then not be knowledge able about products you are interested in is frustrating. To further discuss your interaction. Please reach out on social media private links.
Mention "Google Review 65047646", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay