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Frequently Asked Questions About Best Buy Overland Park

How do I check product availability at the Overland Park Best Buy?
How do I check my order status?
My local Overland Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Overland Park stores’ holiday hours?

Recent Reviews

4.0
(3307 reviews)
Becca C
August 11, 2025
4 out of 5
Geek squad helpful but they have a time line for helping
Don M
August 03, 2025
5 out of 5
Very helpful sales person
TJ B
July 30, 2025
1 out of 5
I bought a Chromebook from best buy for a customer pick up. When I arrived I was met at the door by 7 thirsty salesmen standing by the door. I don't think car dealerships do this anymore. Customer service couldn't find the order and it took 10 minutes and 2 "managers" to get the item. I get home and after a few day I realize that this laptop is so slow that I needed to return it. I normally buy electronics online at Amazon with a 90 day return policy. When I found BB's policy I was astonished that it wasn't 3 months, or 2, or 1, but 15 days. That's a deal breaker for me and I will never see this company.
Richard Z
July 26, 2025
4 out of 5
Substantial improvement Friendly Helpful Knowledge

About Best Buy Overland Park

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