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Frequently Asked Questions About Best Buy Overland Park

How do I check product availability at the Overland Park Best Buy?
How do I check my order status?
My local Overland Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Overland Park stores’ holiday hours?

Recent Reviews

4.0
(3320 reviews)
Tom
September 03, 2025
1 out of 5
Never interacted with a more unprofessional manager in my life. I already knew what I wanted and yet I got zero customer support. To top it off he blames corporate for not giving him enough sales people. All I needed was someone to unlock a cabinet, a total of 20 seconds effort. He acted too important to take those few seconds to help. He should be fired, because of him, I will never go back to Best Buy.
JoAnne O
August 31, 2025
4 out of 5
I came in only to recycle a computer. I am very grateful to Best buy to have this computer recycling arrangement. I don't care what I have to pay.
Adam
August 31, 2025
4 out of 5
I could of given 5 stars if the employee at service desk had done the purchase with integrity. I purchased a Samsung washer but after I left I noticed there is an extra charge for water hoses which were not disclosed at the time of transaction. I know for a fact that water hoses dont very often come with the machine but at least I was hoping he would let me know while we were closing the deal. felt a bit disappointed.
Adam D
August 30, 2025
5 out of 5
Ty was super helpful and helping me find a computer today. I’m very grateful to find good customer service. It’s a little harder to find nowadays. You guys have a gem in that employee.

About Best Buy Overland Park

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