Frequently Asked Questions About Best Buy Green Bay
How do I check product availability at the Green Bay Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Green Bay Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Green Bay stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Green Bay Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3408 reviews)
Shaun C
August 14, 2025
3 out of 5
The place is locked down like everone is a thief. You can't physically look at any product without staff assistance and most often you have to go searching for a worker.
ryan m
August 13, 2025
1 out of 5
Terrible install service and customer service. I've been a customer for over 27 years and never going back to Best Buy. Terrible!
Response from Best Buy
August 13, 2025
Hi Ryan,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that the service you received during your installation didn’t meet expectations, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (https://bby.me/e325mw), Twitter/X (https://bby.me/l4322y), or Instagram (https://bby.me/mqy5f8). Please also include the Google Review reference number #28690.
Regards,
^Caleb
helena b
August 08, 2025
5 out of 5
Geek squad repair
Benjamin W
August 05, 2025
5 out of 5
Emma was incredible when I went shopping for a computer. She quickly helped me get what I was looking for without up-selling me. They should clone her for all their stores.