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Best Buy Richfield
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Frequently Asked Questions About Best Buy Richfield
How do I check product availability at the Richfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Richfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Richfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Richfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3679 reviews)
Ryan
March 28, 2025
3 out of 5
Staff was not very helpful but had what we needed
Response from Best Buy
March 28, 2025
Hello, Ryan,
Hello, Ryan,
Thank you for leaving us a review. As a consumer myself, I understand the importance of receiving assistance during visits to Best Buy, particularly when seeking expert guidance. We appreciate your feedback, and would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64980027" when reaching out via social media.
Thank you,
^Ruby
Jaxon T
March 27, 2025
5 out of 5
Online pickup ready in 45 minutes. Pretty cool.
Jalan K
March 26, 2025
1 out of 5
Ordered an item on their Free next day delivery offer. The next day, the item had not arrived by 9 pm, so I sent them a text about it. I was assured it would be there on time it never came.
The next morning, the day after it was to be delivered, I received a text informing me the carrier had just arrived at their store and was picking up the item.
I asked how this happened, they couldn’t provide an answer. It was evident, once the carrier had the item in their possession, it was no longer BBs problem. No explanation. No offer to investigate. Kept asking me if there was anything else I needed. Kept telling me if I was dissatisfied, I could return it for a refund.
My future business will be given to someone else. BB apparently doesn’t want it.
Edit: You've requested a reply from me to one of your Social Media accounts. I'm not a patron of any of the three platforms you listed - and I'm not going to become a member for this purpose. Please provide me a another way to contact you.
Edit 2: Contacting their Customer Service is a waste of time. You'll do down a deep rabbit hole trying to get help from someone on the far side of the world. Someone who won't be able to help you. I think BB does this just to get you to stop attempting to contact them and resolve the issue. I'm done with these clowns.
Response from Best Buy
March 27, 2025
Hello there, Jalan!
Thank you for taking the time to reach out on Google with a review. I can fully understand the desire to receive your product as quick as possible. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64973201 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Sincerely,
^Ryan
fifi h
March 26, 2025
5 out of 5
Great pizza