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Best Buy Maryland Parkway
Services Offered
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Frequently Asked Questions About Best Buy Maryland Parkway
How do I check product availability at the Maryland Parkway Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Maryland Parkway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Maryland Parkway stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Maryland Parkway Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(8829 reviews)
Patrick R
May 10, 2026
5 out of 5
Service is great lots of nice people in there
Diego U
May 07, 2026
4 out of 5
Excelente atención solo falta variedad de productos.
Excluxvee
May 04, 2026
1 out of 5
Horrible customer service, the guy that was a specialist in meta glasses couldn’t even give me my cloth that it comes with. Also very unprofessional joking around a lot, couldn’t even tell me the different lens that you can choose from like as in dark, regular etc. Nice specialist Best Buy lol!!
Response from Best Buy
May 04, 2026
Hello,
Thank you for sharing your experience with us. We try to pride ourselves in ensuring we provide great customer service. This is not the feel we want for you when you visit one of our stores. We definitely expect our employees, from top to bottom, to conduct themselves as professional and knowledgeable as possible in every situation. We'd like to get this reviewed for you further.
Please send us more details through our social media channels on Instagram (https://bby.me/OjNU9n), X/Twitter (https://bby.me/R7zbDu) or Facebook (https://bby.me/85RMIa). Please send us a message with the full details of what took place. Also add Google Review 148743. We look forward to hearing from you.
Young
April 20, 2026
1 out of 5
They don't know how to process returns
Response from Best Buy
April 20, 2026
Hello Young,
Returns or exchanges are usually a quick and easy process, so we can understand how you might be feeling. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #144224 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/GNFrBg)
• Twitter/X (https://bby.me/8EN1CT)
• Instagram (https://bby.me/fl2eMk)