Waited way too long for help so a lot of people waiting.
Response from Best Buy
April 02, 2026
Hi Valorie,
Thank you for your review. Time efficiency is important to a great customer experience, and that's certainly what we aim to provide.
So that we can formally document your feedback, feel free to reach out to us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention your Google review 137591.
They use ai to answer their phones in which you cant reach no one. They know it's broke, been broke, and cant fix it. If they cant fix their own stuff, what makes you think they can fix yours? Company does not care about customer do to they have been told for months and still no fix.
Response from Best Buy
April 01, 2026
We understand the frustration when unable to connect with our support teams over the phone. For help, please reach out to us in a private message on Facebook (https://bby.me/aHP2xS), Twitter/X (https://bby.me/WstQXe), or Instagram (https://bby.me/wqFPEU), and mention your Google review, 137226.
They use ai to answer their phones in which you cant reach no one. They know it's broke, been broke, and cant fix it. If they cant fix their own stuff, what makes you think they can fix yours? Company does not care about customer do to they have been told for months and still no fix.
They use ai to answer their phones in which you cant reach no one. They know it's broke, been broke, and cant fix it. If they cant fix their own stuff, what makes you think they can fix yours? Company does not care about customer do to they have been told for months and still no fix.