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Best Buy Academy Blvd
Services Offered
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Frequently Asked Questions About Best Buy Academy Blvd
How do I check product availability at the Academy Blvd Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Academy Blvd Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Academy Blvd stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Academy Blvd Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2899 reviews)
L. A
October 20, 2025
1 out of 5
Don't bother calling a Best Buy. They won't help...The power of AI. I tried to call this store to get help replacing a fiber modem. The automated operator didn't understand my voice requests...and they were simple ones. I was placed on hold for 15 minutes ... In which time I was able to go on line with another competitor, make a pot of coffee, research fiber modems and make a purchase from that competitor. I believe Best Buy would have been much cheaper. Too bad there is no reasonable assistance online or by phone. They used to have an awesome Geek Squad tech support team. I guess they aren't part of the business anymore. The only way to get help now is by going into the store...it's too easy to find products that get delivered directly to my home from multiple online courses. Best Buy online support is useless. They are now a dinosaur Electronics Store that is going to go extinct. Linking my phone number to my account doesn't get any questions I have about products, I haven't purchased yet, answered.
Response from Best Buy
October 20, 2025
Hello,
Thanks for sharing this with us. We can understand waiting longer than expected to get the answers to your question, isn't ideal. While we are glad to hear that you were able to find what you were looking for, it is disappointing that wasn't able to be through us. We'd like to learn more about this if you can send a private message on one of our social media platforms, Facebook (https://bby.me/n06r5c), Twitter/X (https://bby.me/hj21gz), or Instagram (https://bby.me/mglqop), and mention your "Google review #58253".
Jonelle N
October 18, 2025
5 out of 5
I worked with Irving to replace all of my outdated tech. He knew laptops and printers well, and researched details as I asked multiple questions about all devices. He also stepped out of his typical department as I decided to also buy a new cell phone, and again found the answers to many questions. All of the devices had discounted prices so I got excellent value.
Carly C
October 13, 2025
5 out of 5
Very quick and easy stop. Someone helped us immediately and everyone was very polite
Edward D
October 07, 2025
1 out of 5
I walked into Best Buy on Academy to quickly purchase an iPad mini and Apple Pencil. I was completely ignored by customer service personnel. It was not super busy. They seemed more worried about stocking than assisting customers. I was in there for 15 minutes.Before I found someone to help me, but they just called someone else to assist me, who never came. So, in total, 30 minutes wasted. I just left very disappointed. Completely unacceptable.
Response from Best Buy
October 07, 2025
Getting help in our stores should be easy, and we understand your frustration with this experience. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/njjqvx), Twitter/X (https://bby.me/1hvwdf), or Instagram (https://bby.me/nrhwzs), and mention your Google review, 52854.