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Best Buy Butterfield Road
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Butterfield Road
How do I check product availability at the Butterfield Road Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Butterfield Road Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Butterfield Road stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Butterfield Road Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2924 reviews)
Leo V
July 29, 2025
5 out of 5
Nice place
Jan W
July 28, 2025
2 out of 5
Walk in to compare an Xbox to a PS5 side by side. The greeter tells me they dont have displays. Also, the place smelled like bug killer. Why bother having a store?
Response from Best Buy
July 28, 2025
Hello.
Thank you for taking the time to share this review with us, although we hate to hear it is due to a negative in-store experience. We can understand your feelings here and would like to ensure your feedback is formally documented within our Corporate system for internal review.
Please feel free to send a private message to one of our social media platforms, Facebook (https://bby.me/wgtayy), Twitter/X (https://bby.me/a66xmv), or Instagram (https://bby.me/qyylha), with your full name, phone number, email address, and one of our agents will be glad to assist. Please also include Google Review number 21691.
Best,
^Allison
Mileina S
July 28, 2025
1 out of 5
Pésimo servicio al cliente de parte del muchacho que nos atendió
Response from Best Buy
July 28, 2025
Hi there, Mileina,
Thank you for taking the time to share this review here, although we hate to hear you had such a negative experience while shopping in-store. We would like to learn more, and see how we can help.
To get started, please send us a message on Facebook (https://bby.me/0x0fkb), Twitter/X (https://bby.me/a3zr20), or Instagram (https://bby.me/xkn0nm). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: #21676. We look forward to hearing from you!
Regards,
^Katie
Jack V
July 27, 2025
5 out of 5
Sunday evening, leaving on a trip Tuesday and my laptop wouldn't open the newly installed home-office software. I popped into to see if I needed to buy a new laptop. Oscar in the Geek-Squad asked if I had an appointment? Ah, no. He said a lady with an appointment was due any minute. The lady popped in so I sat for a few. Oscar returned in a bit to try about a handful of tricks. Then BINGO! Oscar had the magic touch! He had me shut it down and restart it. BINGO. WORKS LIKE A CHARM! Everybody needs a little Oscar in their life now and then!