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Best Buy Butterfield Road
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Butterfield Road
How do I check product availability at the Butterfield Road Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Butterfield Road Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Butterfield Road stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Butterfield Road Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2883 reviews)
A K
June 03, 2025
5 out of 5
6/3/2025 GEEK SQUAD, EXCEPTIONAL CUSTOMER SERVICE KYLE was very Prompt Professional Efficient Knowlegeable & VERY KIND & PATIENT Answering Many Questions with 2 IPADS. 5/29/2025 Was my 1st Visit & ANDRES helped me & Answered Many Questions about my IPADS. He also was Prompt Professional Efficient Knowlegeable & Very Patient. Also BHASKAR & VINCE Both were Very Helpful helping us choose Ipad Cases. VERY REASONABLE PRICES & They even have an Annual Membership $179.99 for Many Benefits GEEK SQUAD INCLUDED. Thank You Kyle, Andres, Bhaskar & Vince for Being There & Your Kindness & Patience. & Expertise. You All are an Asset to the BEST BUY Establishment. ❤️
Golden G
May 27, 2025
1 out of 5
I wish I could rate less than one star. I went to the store to pay my bill, but I couldn't because the machine didn't recognize my card to make a payment, but it will recognize the card to make purchases. No one seems to know the reason why. In the past, I tried to pay using my bill, but I was told it's best to use the credit card to make payments. Of course, I got a chance to talk to a useless manager (Rodea). How about my husband and I pay off the credit card and NEVER shop at Best Buy. Every time I go into this store, there's a problem.
Marina G
May 21, 2025
5 out of 5
I’ve been purchasing appliances from this location for the past 8 years for various projects and this most recent time we went in to browse, Mildred approached us and was so kind and knowledgeable. She took the time to give suggestions on upgrades and different options that best suited our needs since this would be for our personal home. We are so happy with our appliance purchase because of Mildred! She is amazing. Will be back because of her!
Corey K
May 20, 2025
3 out of 5
they didnt have any pokemon cards 🫠