Best Buy Skokie

The staff here are always polite. They do their absolute best to treat each customer with respect and courtesy while delivering excellent customer service. This why they're always my 1st choice when purchasing electronics.

Alex was extremely helpful and knowledgeable when it came to Microsoft computers. I felt confident in the decision and Alex even helped me figure out how to transfer the information from my old computer.

Pretty decent customer service. Didn't take forever... got a new phone that was a fairly good deal.

I asked dude for a fire TV He comes back ten minutes later with a Google TV trying to tell me it does all the same stuff Like bro, if you want to try to sell me on a Google TV, that's fine But don't lie to me and tell me it is and then come out and say it isn't. Then on top of that, he goes back to looking for two or three other TVs and they don't have it in stock even though the computer says they do, fine understandable no big deal. But at this point, my time is slowly being wasted. I was expecting an in and out for a TV. 15 minutes tops. Then we finally settle on a TV that is in stock. And when I went to pay, I asked the guy to help me look up my Best Buy credit card so I can use it. So he asks me my phone number and then punches it in and stares at me. And I'm staring back at him. He goes and tells me my total, I'm just looking at him and I repeat myself calmly but firmly. Can you please look up my Best Buy credit card? To which he THEN does it and asks for my id and everything. But it's like do you have a hearing problem or what? From bringing me a Google TV to this, it's like I don't know what's wrong. His name was Borys. I pull up to the curb and I'm standing there for five minutes wondering where the hell my TV is. I walk inside two people are just standing there with the TV talking on the radio that somebody "needs to be specific because he doesn't want to give the TV to a random person." Like brother, I'm the only car pulled up in the curb waiting for you. There's nobody else around. You know what I mean? So I tell him, I'm like, dude, I already paid for the shit. Can you hurry up and bring this out to me? Thanks. Come on. And so he THEN brought it out to me, but it's like all the waiting was pointless and stupid.