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Best Buy Schaumburg
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy Schaumburg
How do I check product availability at the Schaumburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Schaumburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Schaumburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Schaumburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4624 reviews)
Martin R
June 03, 2025
5 out of 5
The Samsung guy , is amazing if you need anything with Samsung products go with Terrence
KEVIN C
June 03, 2025
5 out of 5
One of he best bestbuys around, great service and the employees do help, the deals they have in store are better than the ones online I recommend going inside the store
Plern R
June 01, 2025
1 out of 5
I would give 0 stars if I could. I just bought Just Dance 2023 from this store and they promised to email me a code so that I could download the game. I double checked the information the cashier put and it was all correct. I never received the code and I was unable to sign into my best buy account with neither email nor phone number. Calling customer service was completely unhelpful. I was redirected twice, and after waiting over twenty minutes and having to give my email to the customer service rep three or four times, was put on hold for another five minutes only for the rep to tell me that he was unable to assist and that I would have to wait until 8am tomorrow to contact primary customer service. I spent $60 on this game and because of the utter incompetency at both this store and best buy in general, I cannot play it. This was a waste of my time and money.
Zoryna H
May 30, 2025
5 out of 5
Helpful and has in stock everything I need. Tried to sell some additional insurance and membership though