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Best Buy Schaumburg
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Schaumburg
How do I check product availability at the Schaumburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Schaumburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Schaumburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Schaumburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4451 reviews)
Kandy K
November 22, 2024
1 out of 5
First time shopping at Best Buy and since I’m starting school in the spring I wanted a really good laptop and didn’t want to go to target or Walmart. I went in to buy the Lenovo - Yoga 7i 2-in-1 16" 2K Touchscreen Laptop - Intel Core Ultra 7 155U with 16GB Memory - 1TB SSD - Storm Grey and was unable to get any assistance. I stood back there for a good 30 min waiting for assistance after asking 2 different associates back there for help. Even after everyone was gone, not once did anyone come up to me and ask if I needed any help lol what a joke. Now granted I’m wearing joggers and crocs and wasn’t looking my best and I can only hope they weren’t judging by the way I was looking to determine if I would be spending money or not especially at this day and age. Will not be spending any money here. Will go to Apple instead ✌🏽
Gopï A
November 13, 2024
4 out of 5
Service is great
I cannot find the item i am looking for but they have great collection
M S
November 12, 2024
1 out of 5
Walked in hoping to buy a tv and get out.
Instead I was stuck wondering around the store for ten minutes to find an associate. When I finally found someone, they told me to stand at Check out near the tv section and wait an extra 10 minutes until “someone” was available. At that point, I just went home without a TV. It’ll just be easier and just as fast to order it online at this store’s pace.
Response from Best Buy
November 12, 2024
Hi there, M S.
Thanks for your review. It sounds like you had a clear vision of what you were hoping to purchase, so this should have been a seamless transaction. Learning you were not offered assistance during the time you were inside your local Best Buy store is surprising, and I appreciate you making us aware of your experience. Your time is valuable, and it should be respected. If I had been in your position, I’m sure I’d be feeling the same way. Our team, which is based out of our Corporate Campus, would love to formally document your report to share with the store leaders, as they will be in the best position to ensure this is properly addressed with their team.
When convenient, you’re welcome to connect with us through Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. To protect your personal information, please send those details through private message or DM. Please also reference Google review, 64420195.
Sincerely,
^Sarah
Vicka S
November 10, 2024
4 out of 5
It was clean and tidy, they help us quickly. It was a good experience.