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Best Buy Schaumburg
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy Schaumburg
How do I check product availability at the Schaumburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Schaumburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Schaumburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Schaumburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4715 reviews)
Shuja C
September 18, 2025
4 out of 5
The experience was okay but I was guided the wrong way but eventually found the right one.
Volodymyr H
September 18, 2025
4 out of 5
Kenny S the one guy who really know his job, other guys don’t even know where’s the items are…
Mandi B
September 14, 2025
5 out of 5
Photo/camera department was worth the drive - I wish my local Best Buy had this kind of selection!
Employee Ryan was super helpful and knowledgeable and made great recommendations based on my use cases. I really appreciated his expertise.
I was able to buy the camera body, lens, and memory cards that I wanted all in one visit. Some lenses were out of stock and have to be ordered but the wait time was only a few days. (I picked from what they had on shelves, I didn’t want to drive back.)
I’m glad this kind of camera selection and in person assistance still exists somewhere!
Leopoldo V
September 12, 2025
5 out of 5
Bought my wife a coffee maker happy wife happy life