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Frequently Asked Questions About Best Buy Joliet

How do I check product availability at the Joliet Best Buy?
How do I check my order status?
My local Joliet Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Joliet stores’ holiday hours?

Recent Reviews

4.1
(3148 reviews)
Travis W
October 04, 2025
4 out of 5
Good prices on football cards.
Laritza P
September 26, 2025
5 out of 5
I recently purchased a MacBook after using a Chromebook for many years, and as someone new to higher-end computers, I truly value the quality and care that comes with this investment. When I experienced a cosmetic issue that affected the interior of the device, I went straight to the customer service desk for assistance. Mya went above and beyond to provide outstanding support, ensuring I received an even exchange with no hassle. Her professionalism, dedication, and kindness made the experience seamless. My family and I are frequent shoppers at the Joliet Best Buy, and we are always grateful for the excellent hospitality and customer care. Thank you Mya for your exceptional service on September 26, 2025. Customer Service PIN: 03070481254092625
Love T
September 25, 2025
3 out of 5
Best Buy isn't setup how it used to be and much smaller inventory. We used to come in and enjoy finding the best new products and technology and sadly those days are gone.
Paul W
September 24, 2025
5 out of 5
Smooth online pick up order.

About Best Buy Joliet

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