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Frequently Asked Questions About Best Buy Joliet

How do I check product availability at the Joliet Best Buy?
How do I check my order status?
My local Joliet Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Joliet stores’ holiday hours?

Recent Reviews

4.1
(3039 reviews)
Charles B
January 14, 2025
1 out of 5
Terrible service everyone says not my department manager even worse
Response from Best Buy
January 14, 2025
Hello, Charles, Thanks for reaching out and providing your feedback. When I go into my local Best Buy, I can expect to find helpful and friendly associates, so I can understand your concern here. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media and work with a "Live Representative". You can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please private message or DM us with your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review, 64676476. Kind regards, ^Aaron
Rachel H
January 05, 2025
5 out of 5
Went in last night to get a laptop. A young man with red hair, (sorry I forgot his name) helped me. I had specific things I was looking for in a laptop and he was very helpful. He was knowledgeable about the computers and was able to show me computers that would meet my needs. He explained things to me that I didn't understand because I'm not very knowledgeable about computers. He was exactly what I was hoping for in a salesman. Very knowledgeable and friendly.
Monica T
January 03, 2025
5 out of 5
Bought remote control start and a GPS Bluetooth radio. Very helpful
mark k
December 29, 2024
4 out of 5
Good stuff but too expensive

About Best Buy Joliet

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