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Frequently Asked Questions About Best Buy Fairview Heights

How do I check product availability at the Fairview Heights Best Buy?
How do I check my order status?
My local Fairview Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Fairview Heights stores’ holiday hours?

Recent Reviews

4.1
(2774 reviews)
TheTedbear777
August 06, 2025
4 out of 5
Thank you to Kaci and Keon who both went out of their way to help me today. Although busy with other customers they made me feel valued as well. The reason for the 4 stars is because I initially got a little run around from other departments and witnessed people chasing who were allegedly busy.
Joshua H
August 05, 2025
1 out of 5
Website inventory and store inventory has never matched.
Response from Best Buy
August 05, 2025
Hello, Joshua, Thank you for reaching out. I'd certainly be frustrated if I went to a store expecting something to be in stock and it wasn't. If you need assistance or would like to formally document your experience, please send a private message on social media. Please include Google Review 25092 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Sincerely, ^Meghan
Isaiah
August 04, 2025
2 out of 5
account information that was needed was present to receive items. not sure when requesting state VOIDED information for verification was legal but needing more training could be the issue. Communication and comprehension was very difficult for this individual. nice.
Haley H
July 31, 2025
5 out of 5
absolutely AMAZING! i was in there for not even 5 minutes and tyler fixed my broken mouse pad!!! truly an amazing experience.

About Best Buy Fairview Heights

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