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Best Buy Countryside
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Frequently Asked Questions About Best Buy Countryside
How do I check product availability at the Countryside Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Countryside Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Countryside stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Countryside Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1724 reviews)
Azizah
March 12, 2025
1 out of 5
Very bad experience , the employees are so rude and they don’t help us anymore
Response from Best Buy
March 12, 2025
Good Afternoon,
We absolutely understand how you are feeling after not getting the assistance you needed while shopping with us. We would be happy to connect with you and work to assist you. Please feel free to send us a private message on social media, so we can partner you with a specialist. Be sure to include your Google review reference number in your message: #64918612.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Solo H
March 03, 2025
3 out of 5
Average
Response from Best Buy
March 03, 2025
Hello, Solo,
Thank you for reaching out to us here on Google and taking the time to share your recent experience. We would like to take a look into this with you to document any feedback you may have and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64883623
regards,
^Brandon
Stephen E
February 27, 2025
5 out of 5
Was treated very well by the staff. They were very helpful and knowledgeable about my new computer purchases. These technologies are constantly changing, and you need someone who knows what they're talking about current systems. They also accepted tons of old outdated equipment i had for recycling.
Lukas K
January 28, 2025
1 out of 5
One worker tells me they do student discounts while another says they don't, figure your stuff out...
Response from Best Buy
January 29, 2025
Hi, Lukas,
Thank you for sharing your review with us. Receiving conflicting information on promotions and offers can be really confusing and frustrating, so we appreciate you bringing this to our attention. We would love to follow up with you on this.
Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64747203" in your message. Thanks!
Regards,
^April