Chris A
September 09, 2025
Went in today to buy a couple things in the computer department, instead got stared at, walked past and ignored as I stood at the service desk. Guess you didn't really want to sell me anything so I left. Spent a lot of money here previously, probably not anymore.
Has to be the worst Best Buy. I have been in to. Looked things up online says in store. Drive 2 hrs to get to store. Just to be told need to order online to have at store. What's the point of having a store. Some of us hate online shopping. Went to Microcenter. Got my gpu without the headache.
Response from Best Buy
September 08, 2025
Hi there!
Thanks for sharing this review with us here. It's concerning to hear about this experience, and we understand your disappointment with the product you were looking for not being in stock. If you'd like to share more with us, or need any assistance, please feel free to reach out to us on one of our social media channels so our team can assist.
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Lizett G
September 08, 2025
I did a quick trip 9/7 and i walked to the checkout desk. two employees ignored me a couple of minutes. Both employees looked at me and went back to their conversation. The only reason why I didn't give a one was because another employee just passing by pushing a large cart of items helped me. He informed me to go to customer service instead which proves how easily the two employees before could have let me know instead of just standing and side eyeing me.