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Frequently Asked Questions About Best Buy Maple Grove

How do I check product availability at the Maple Grove Best Buy?
How do I check my order status?
My local Maple Grove Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Maple Grove stores’ holiday hours?

Recent Reviews

4.1
(3314 reviews)
brandon h
October 02, 2025
1 out of 5
Purchased an open box excellent condition Microsoft surface pro bundle including keyboard. When the order arrived it had no keyboard. I called the hotline for issues and they said go to the store and they would make it right. When I got to the store they said they could return it or give me $80 dollars towards a new keyboard and the keyboard is $180. So I ended up paying $100 more for what I had already bought. I expected more from best buy and I expected that they would make it right but they did not.
Response from Best Buy
October 02, 2025
Hello, Brandon, Thank you for leaving a review. This is far from the experience we want our customers to have when purchasing an open-box device. If you require support on this matter, please reach out to us on social media. We are happy to assist you on any of the following platforms: Facebook (https://bby.me/kwi4o7), Twitter/X (https://bby.me/hhcdlt), or Instagram (https://bby.me/n207s7). Please mention the phrase “Google review #50946” when reaching out.
Julie H
September 29, 2025
5 out of 5
Fantastic customer service. They really cared about finding the camera that worked best for me.
Tyler
September 29, 2025
2 out of 5
Another Minnesota company supporting tRump. How sad and cowardly. Goodbye.
Response from Best Buy
September 29, 2025
Hello there, Tyler! We can definitely understand the need for support. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #49757 in your message. You can find us here: Facebook (https://bby.me/shb9l3) Twitter/X (https://bby.me/qdrkbo) Instagram (https://bby.me/o85ylv).
Alan C
September 25, 2025
4 out of 5
Managers are helpful and friendlg

About Best Buy Maple Grove

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