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We are back open!
Come check out your newly remodeled store.
Best Buy St. Matthews
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy St. Matthews
How do I check product availability at the St. Matthews Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local St. Matthews Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy St. Matthews stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the St. Matthews Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4868 reviews)
Zach W
February 22, 2025
5 out of 5
I just bought a cyber power gamer master pc yesterday on feb 21st. After looking at them for years I finally was prepared to purchase one. Solomon saw me browsing came over and started showing me every single floor model to get case ideas, shop intel or amd
I finally got it picked out after what was about an hour and a half he took the time to show me bios, drivers, I mean everything. he was very personable talked about games and knowledgeable as he was a pc owner and gamer. He was a good kid, I appreciate his help and I’m excited for this thing to get to my house and try it out.
Deana M
February 16, 2025
5 out of 5
They've got lots of neat stuff but this date I was in a hurry, just looking for one specific thing. A friendly person standing near the entrance told me exactly where it was. I found it easily and was back on my way within 10 minutes of parking
Levi M
February 15, 2025
4 out of 5
Employees are pretty helpful and can get you in and out quickly for whatever you're looking for. I've experienced only one bad things where I was charged for extra coverage one time when I said I didn't want it but then again things happen I guess.
benjamin
February 11, 2025
5 out of 5
Great deals , great store