Best Buy St. Matthews

I went there to get a whole new set of appliances. Josh was amazing. He was extremely patience with us, considering that we were undecided on what we wanted. He was knowledgeable and professional, he made my shopping experience very enjoyable. Thanks Josh for all your hard work. I would highly recommend you to my family and friends.

I checked online before heading to the Shelbyville Rd Best Buy (6/20) to make sure the Sunpak light was in stock. It showed available for same-day pickup, and I needed it that day as a gift. When I got there, it was the last one—and the box was completely dented, torn, held together with tape. Embarrassing to pay $100 and give as a gift. I politely asked about a discount or a gift receipt, and the manager said, “basically, you’re just asking to pay less for something that works.” His only offer was to order a new one—which wouldn’t arrive for a week, or not buy it. I paid full price for something that looked used and couldn’t even be gifted properly. The light actually fell through the bottom of the box as I was leaving. The manager had such a condescending attitude when I asked for a solution. It was extremely disappointing service, especially for something I confirmed was available and needed for that day..

Do not buy the Zagg screen protectors and use Doordash or they will not honor the replacement warranty. There should be a way for them to look up Doordash purchases but there isn’t. I was told I will have to go through Zagg even after showing the purchase in my Doordash history and proving that I bought it at this location.

They didn't have an 8 inch sub but ot