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Frequently Asked Questions About Best Buy St. Matthews

How do I check product availability at the St. Matthews Best Buy?
How do I check my order status?
My local St. Matthews Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy St. Matthews stores’ holiday hours?

Recent Reviews

4.1
(4926 reviews)
Berni S
May 31, 2025
5 out of 5
Great customer service! Ren is a winner 🏆
Tara M
May 31, 2025
1 out of 5
Employees in-store refused to honor the MacBook price match offer I received via email after speaking with Best Buy customer service. They kept me waiting for 30 minutes, laptop in hand, while they awkwardly stumbled around the store looking for a manager. Finally, they landed on the excuse that their POS system wouldn’t “let” them honor the offered price. It was essentially a bait and switch scam, and I took my business elsewhere. I will not return.
Nathan D
May 24, 2025
1 out of 5
Anywhere but Best Buy
Ebony F
May 20, 2025
5 out of 5
Shayne and Harry took great care of me and made exchanging my camera easy and painless. Great variety of cameras in stock, greeted at the door, I will return. Thank you guys!

About Best Buy St. Matthews

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