Christopher B
April 14, 2025
I was able to pick up a new mac desktop and had plenty of help getting what I needed.
Cell phone staff was very kind and helpful
Kept me waiting for goods from the warehouse and never 🤔 of me it was out 😔 of stock. Then, of course, wanted me to buy the next size up. When speaking to the manager, after I told her what was going on and asking for assistance, she simply walked off.
Response from Best Buy
April 07, 2025
Hello there, Ellen!
Thank you for taking the time to reach out on Google with a review. I can certainly understand the desire for attentive service in store that leaves your time feeling respected. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 65017995 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Best regards,
^Ryan
Very timely & good customer service