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Frequently Asked Questions About Best Buy Outer Loop

How do I check product availability at the Outer Loop Best Buy?
How do I check my order status?
My local Outer Loop Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Outer Loop stores’ holiday hours?

Recent Reviews

4.0
(4699 reviews)
Katie H
August 01, 2025
2 out of 5
My husband and I have been to this store several times recently and trying to get ANYONE to help you is extremely difficult. As I type this my husband has been waiting in the computer/laptop area of the store for 20 minutes with no one coming by to assist him. I called & was told he should ask for help - if no one is there, who should he ask AND if they want to make a sale, they should be putting forth the effort. Customers shouldn't have to track down store personnel to spend their money. Customer service here is the pits.
Response from Best Buy
August 01, 2025
Good Afternoon, Katie. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. No one should have to wait almost half an hour to get service. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:#23363" for reference. You can find us here: Twitter(X): https://bby.me/9qr5gz Facebook: https://bby.me/e2jwox Instagram: https://bby.me/agnjyi Kind Regards, ^Trey
Barbara S
July 31, 2025
5 out of 5
Very helpful and friendly Geek Staff.
B G
July 31, 2025
5 out of 5
Everyone at this location is always super helpful and kind
Junia W
July 24, 2025
5 out of 5
workers were helpful and friendly

About Best Buy Outer Loop

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