Michael A
December 16, 2025
After having a very negative experience at the North location, I came here looking to purchase a new Desktop. I had a very positive experience with the associate, and they helped me find a purchase that made me happy. While I was spending a little out of budget, I was willing to do this because I could walk out with it same day and the associate assured me "all of our desktops come with a keyboard and mouse" so I would be saving money in that regard.
I am giving 3 stars because when I arrived home and unboxed the desktop. I was disappointed to find that this did not come with a mouse and keyboard. Even the inventory guide with the PC in the box states it does not. This definitely soured what should have been a positive experience.
After such a negative experience at the North location, paired with another subpar experience with this one, I am hesitant to shop at a best buy again in the near future. I will definitely be more attentive, even if an associate assures me of something it may not be true.
I think this location employs from temp service and/or community service patrons.
Abdalla B
December 14, 2025
Good please your electronics
Merritt
December 13, 2025
I went to Geek Squad and they couldn't have been more helpful and kind. Totally fixed my phone and answered all my questions.