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We are back open!
Come check out your newly remodeled store.
Best Buy Spokane Valley
Services Offered
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Frequently Asked Questions About Best Buy Spokane Valley
How do I check product availability at the Spokane Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Spokane Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Spokane Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Spokane Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3737 reviews)
Brian O
April 17, 2025
1 out of 5
Rudest store ever one of the workers run up and locked the door on me and 2 other customers that were walking up to the door, he didn’t say a word just shut the doors and locked them quickly,it was only 7:58 and I was coming in to buy a specific $1000 smart tv but now I will be going to a different store and I will never shop at the Spokane valley Best Buy ever again.
Erick Z
April 15, 2025
1 out of 5
I came in looking for help with a phone accessory, the employee that stands at the entrance, who was doing absolutely nothing told me that "Winona" had left for the day but if I still wanted help, I could stand in line at the customer service desk and they might be able to tell me if they had it. He couldn't even be bothered to call someone on his radio to help me. I have spent a lot of money in this store and the customer service is usually great but if this gentleman is an example of the standards you are allowing now, I won't be coming back. Absolutely pathetic service.
Response from Best Buy
April 15, 2025
Hello, Erick,
Thank you for leaving us a review. As a consumer myself, I understand the importance of receiving attentive customer service. At Best Buy, we strive to ensure all of our customers have a positive experience. We appreciate your feedback, and would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #65043305" when reaching out via social media.
Thank you,
^Ruby
Sharon G
April 03, 2025
4 out of 5
Very helpful and personable young man. I didn't have an appointment so had a wait. Very thorough and helpful.
Michael C
March 27, 2025
1 out of 5
Refunds are only 2 weeks NOT 30 days. They do NOT tell you this at purchase. No exceptions. Buy at your own peril.
Response from Best Buy
March 28, 2025
Hello, Michael,
Thanks for shopping with us and leaving your review here. I understand your concern about not knowing our Return and Exchange Promise. I get why this may be frustrating for you.
This information is printed at the bottom of your receipt at purchase and is also detailed on our website. You may view that information here, https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014.
There is an extended return window available for My Best Buy Plus and Total members. If you have questions or need assistance, you're welcome to reach out to a live representative for more support. You can connect with us by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64976783 as reference. We look forward to hearing from you.
X: https://x.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian