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We are back open!
Come check out your newly remodeled store.
Best Buy Spokane Valley
Services Offered
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Frequently Asked Questions About Best Buy Spokane Valley
How do I check product availability at the Spokane Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Spokane Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Spokane Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Spokane Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3814 reviews)
Leilani
October 15, 2025
1 out of 5
I find it very annoying that i can't contact the store directly. I sat on the phone for an hour and a half with a man i could barely understand. He told me i was able to return an item i bought from north location, so i brought it in and was told they couldn't return or exchange the item (cause it was bought at other location) Then i had to make the drive to the other one, they told me (north location) it was basically b.s. that they didn't exchange it / return it at valley location.
VALLEY LOCATION IS LAZY AND DONT DO THEYRE JOBS. Very disappointed in this. Won't be going back again.
Response from Best Buy
October 15, 2025
Hey there, Leilani
We understand your concerns surrounding your recent experience with us. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/vsbvao), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #56151"
Sergio V
October 05, 2025
5 out of 5
Nice new look inside.
Andrei R
October 05, 2025
2 out of 5
Loosing it's touch. Gave me a open box pc still demo mode.
Response from Best Buy
October 05, 2025
Hello, Andrei!
We can definitely understand the desire for your open-box to function as intended. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #52031 in your message. You can find us here:
Facebook (https://bby.me/omec2q)
Twitter/X (https://bby.me/31i3o1)
Instagram (https://bby.me/ix1e5i).
Brian W
September 24, 2025
5 out of 5
Good advice and good products