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Frequently Asked Questions About Best Buy Pasadena

How do I check product availability at the Pasadena Best Buy?
How do I check my order status?
My local Pasadena Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Pasadena stores’ holiday hours?

Recent Reviews

4.2
(3372 reviews)
isaias m
April 09, 2025
2 out of 5
Buying a tv from this place was very inconvenient, when the tv was first brought home it was broken with glass cracks, so we had to make a second trip. The information on the system was not registered correctly and could not find our recent purchase. Then the personnel were stating the reason why it was cracked because of the way transportation and recommended a delivery which could take days. We decided to open tv at the store.No cracks this time and was safely transported home.
Jimmy T
April 07, 2025
5 out of 5
We needed an iPad we appreciate Rogelio in the tech department for all of the patience and help!
Curtis E
April 05, 2025
1 out of 5
1 star but doesn't deserve NO stars why took my 80yr neighbor there to get 2 antennas, getting antennas was quick but getting out took longer then we thought his legs was getting tired of standing and no chairs to sit for him almost walked out like the man in front of us
Response from Best Buy
April 05, 2025
Hi, Curtis, Thank you for taking the time to share this review here, although we hate to hear checking out at the store was a bit time consuming. We understand where you are coming from, and would like to get some more details from you to ensure your feedback is escalated to the appropriate teams for review. To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 65012580. We look forward to hearing from you! Regards, ^Katie
Isaiah D
March 31, 2025
5 out of 5
Kory the Manager just literally saved my life and fixed my computer in 5 minutes!! This is the man that should be sitting in a sky rise running all the Best Buy’s in the United States of America! This is the Fairmont Location in Pasadena Tx.🥳🥳🙏🙏🙏10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

About Best Buy Pasadena

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