Good service. All members always help out unless there busy. But always good to have someone help u .
Una Atención de lujo,atentos a las necesidades del cliente y prestos a resolver todas sus dudas.
Big best buy with big variety of electronics
You would be lucky if any of the employees actually know anything about what you're looking for. They are never out on the floor assisting anyone or asking if anyone needs help. The Geek squad will stare you right in the face and not acknowledge you what so ever. They just turn away and go back and hide in that square gray room behind the desk. Then after 20 minutes of standing in line, with or without a scheduled time, they actually ask you what you want but have an attitude, like the Asian guy working around 2pm on Wednesday. All the employees including register will leave you standing in line waiting instead of calling you up next. You are left to roam around trying to find an employee who will actually help you. Do not buy anything that you know you may have to return because they will take that as an opportunity to tell you they can't help you and say you will need to contact the manufacturer.
Response from Best Buy
April 10, 2025
Hi, ANDI,
Thank you for taking the time to share what you've experienced when visiting your local Best Buy store. I am saddened to hear of long wait times and not being acknowledged when looking for assistance. This is not the service we aim to provide and we would like to look into this further. Kindly send a private message that includes your full name, phone number, email address, and the location in question to one of Best Buy's official social media accounts listed below.
Facebook (facebook.com/BestBuy)
Twitter/X (twitter.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
When reaching out, be sure to mention that you are responding to Google Review 65030931.
Sincerely,
^Tina