Usually I get good service going here, except the last time. Was waiting in line to check out for 5+ minutes, while employees looked to be hanging out and ignoring those of us in line. Manager walked by and I asked if anyone was available to help us. He replied rudely and condescending while *magically* all the employees started to help those of us in line. Now I just order online instead of going there anymore.
Has a good selection of stuff in store and returned my damaged electric scooter without issue
They hard pull your credit for a card they don't give you it's ridiculous
Response from Best Buy
April 14, 2025
Hello, Danny,
Thank you for reaching out to us here on Google and sharing your feedback here. We understand how important a My Best Buy Credit Card and would like to take a closer look into this concern with you to document any feedback you may have. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 65039695
Regards,
^Brandon
A Shout Out to Eric and Akeem. They went out of their way to help us find the products we needed and to answer our questions. The products look great, but this is really a happy customer service review. Thanks!