Helpful and knowledgeable staff, in and out pretty quickly with the items we came for.
We bought two new Samsung S25 Ultra phones from Best Buy yesterday. The experience was seamless. I didn't realize Best Buy has employees on the floor that are actually Samsung and Apple employees so they really know their product well. The person who helped us, Brogan, was fantastic. He answered every question, which were numerous, activated both phones and switched texts, contact and apps from our old phones without a hitch. After playing with the phones all day long, we think they're great devices and a bit beyond our senior capabilities, but alot of fun! We purchased a couple of laptops from Best Buy a few months ago which was an equally good experience. If only the corporate Verizon stores were this decent...but they're not.
They do not have any music here
I came from colville to here yesterday. I went to two cricket stores and no one could help me get my service working but these people did and even got me a great discount! Gabe, Kattie, and I’m not sure the other girls name at the customer service desk were absolutely amazing!! They were understanding, offered water, and lifted such a huge load off my shoulders when I had my kid with me! I’ll never forget how kind they were!! Thank y’all so much!