Frequently Asked Questions About Best Buy Citrus Heights
How do I check product availability at the Citrus Heights Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Citrus Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Citrus Heights stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Citrus Heights Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3614 reviews)
Aziz K
October 04, 2025
5 out of 5
Nice cooperative staff
thegardengazer
October 02, 2025
5 out of 5
Great customer service.
Alexander V
October 02, 2025
1 out of 5
Awful service. Ignorant staff.
Response from Best Buy
October 02, 2025
Hi there,
Thank you for leaving a review. This is far from the experience we want our customers to have when visiting their local Best Buy and interacting with our employees.
If you require support, please send us a private message on social media. Our team would be happy to help you on any of the following platforms: Facebook (https://bby.me/15comm), Twitter/X (https://bby.me/l97j3d), or Instagram (https://bby.me/gft8e5).
Please reference “Google review #50808” when reaching out.
Lola L
September 26, 2025
5 out of 5
I really appreciate the stellar customer service I received from this store . The greeter was extremely kind and welcoming . The representative Andrey was absolutely wonderful. He not only helped me locate the printer I came for but also got me a cart as well. He took his time to help me locate the printer and made the experience a huge success! Thank you again Andrey! 5 stars all across the board .