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Frequently Asked Questions About Best Buy Citrus Heights

How do I check product availability at the Citrus Heights Best Buy?
How do I check my order status?
My local Citrus Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Citrus Heights stores’ holiday hours?

Recent Reviews

4.1
(3594 reviews)
Oxygenta U
August 24, 2025
5 out of 5
Love this place they have everything
Andrea P
August 21, 2025
5 out of 5
I had an absolutely wonderful experience thanks to Viki at Best Buy! From the moment she started helping me, she made everything so smooth and stress-free. She is extremely knowledgeable, patient, and kind, and went above and beyond to make sure all my needs were taken care of. Viki took the time to explain everything clearly, streamlined the entire process, and made sure I left feeling confident and happy with my purchase. Her professionalism and genuine care for customers truly stood out. It’s rare to find someone who not only knows their stuff but also makes the whole experience enjoyable. Viki deserves recognition for her outstanding service!
Brandon S
August 21, 2025
5 out of 5
Vikki Park is the best worker there. She was very helpful. She was able to dumb down my issues so I could understand the problem. Promote ahead of peers.
Paramsunil R
August 20, 2025
1 out of 5
I wish if I am able to give -10 star as a worlds worst delivery service. I was ordered a TV through my best by app on 08/04 and today is 08/20. There team postponed delivery for 7 times and yet I am waiting.
Response from Best Buy
August 20, 2025
Hi, Paramsunil, Thank you for taking the time to leave feedback for us regarding your recent interaction. I can understand expecting your order in a timely manner. This is far from the experience we want our customer to have. So that we can look into this closer, please send us a private message on any of the following social media platforms: Facebook (https://bby.me/figr3h), X (https://bby.me/sd2z0j), or Instagram (https://bby.me/qi0jpu). Please mention “Google review #32146” in your message. Regards, ^Ravi

About Best Buy Citrus Heights

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