header_logo

More to Explore

Frequently Asked Questions About Best Buy Citrus Heights

How do I check product availability at the Citrus Heights Best Buy?
How do I check my order status?
My local Citrus Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Citrus Heights stores’ holiday hours?

Recent Reviews

4.1
(3442 reviews)
Sarah B
November 17, 2024
5 out of 5
Thank you Jesus for all of your help today (11/17/24) I love coming to Best Buy and they have someone with the amount of knowledge and great customer service skills such as Jesus. Thank you Jesus!!
Michio N
November 15, 2024
1 out of 5
my experience with several Best Buy‘s-a lot of technical issues with their appliances and a borderline fraudulent return policy if they’re not extorting you for warranty privileges.-customer service lacks communication skills-Social intelligence is at an all-time low.
Response from Best Buy
November 15, 2024
Hello Michio, Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64431365" and share your full name, email, and phone number. Thanks, ^Vanessa
Adrian
November 13, 2024
1 out of 5
Poor customer service
Response from Best Buy
November 13, 2024
Hello, Thanks for reaching out and providing your feedback. We are saddened to hear that this was your experience with us. This is never how we want our customers to be treated. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64423783" and share your full name, email, and phone number. Thanks, ^Jacob
Meuy S
November 12, 2024
4 out of 5
Good customer service

About Best Buy Citrus Heights

bestbuy.com