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Frequently Asked Questions About Best Buy Macon

How do I check product availability at the Macon Best Buy?
How do I check my order status?
My local Macon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Macon stores’ holiday hours?

Recent Reviews

4.0
(2259 reviews)
Kina B
October 23, 2025
4 out of 5
Always get right 👍🏾
Pretty L
October 22, 2025
1 out of 5
The person that works in Geek Squad is very rude and has a nasty attitude
Bob
October 22, 2025
1 out of 5
They suck... Bought an expensive cable modem that wasn't the issue. Kept it longer than the 14 day return policy, manager wouldn't budge on the policy, she hid behing "it's corporate".
Response from Best Buy
October 22, 2025
Hi, Bob, Thanks for taking the time to leave a review. I can understand wanting support on a return. Please note that we are guided by our Return & Exchange Promise. If you would like us to take a closer look at this situation, please send us a private message on social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Please mention the phrase “Google review #59078” when reaching out on social media.
Courtney W
October 10, 2025
1 out of 5
I bought a laptop from this company to be delivered on 10/08/25. Best Buy used a third party company to deliver the laptop. Rose L who was suppose to deliver the laptop to my residence on 10/08 went to the incorrect address. When I attempted to contact Best Buy to resolve the issue they did nothing but tell me to reach out to law enforcement. I went into the Best Buy in Macon and spoke with Jordan the store manager who told me that nothing could be done. DON’T BUY ANYTHING FROM THIS COMPANY!
Response from Best Buy
October 10, 2025
Hi, Courtney, Thank you for your review. We know it's frustrating when a delivery goes wrong. If you'd like to formally document your experience, please send a message on social media. Please include Google Review 53967 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport

About Best Buy Macon

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