How do I check product availability at the Macon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Macon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Macon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Macon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2188 reviews)
Jay F
April 25, 2025
5 out of 5
5/5
Noah M
April 23, 2025
4 out of 5
Helpful staff, though it did take a while for them to get our things.
Timothy R
April 21, 2025
1 out of 5
Went to Best Buy on the 14th of April to purchase and schedule a install of audio equipment. This was scheduled for the 22nd of April between 7 am and 7 pm (printed on the receipt). I received an email stating that an appointment was needed. I received no cancelation notice and have taken a vacation for the 22nd (today is the 21st). Due to my works policy I cannot cancel with less than 24 hour notice. So now I lose a vacation day and must reschedule another vacation day. Poor customer service, no compensation for my lost time.
Response from Best Buy
April 21, 2025
Hello, Timothy.
Thanks for sharing your experience with us here on Google. We know how important your time is. If you still need some assistance, please send a private message out to one of our live representatives through one of the social media platforms below. Make sure to include your full name, email address, and phone number. It is also helpful to include your Google Review number, which is 65064720.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Cheers,
^Jason