'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Services Offered
Find Items in This Store
More to Explore
Frequently Asked Questions About Best Buy Macon
How do I check product availability at the Macon Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Macon Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Macon stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Macon Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2250 reviews)
Ben G
September 29, 2025
1 out of 5
My days of best buy are over now. They have outsourced their call center to a rather disgusting overseas unit. My purchase of a home electronics warranty is useless since I can never get any resolution with them and now any time I call they act like they cannot hear me and hang up the call. I am not rude or aggressive with them. They are just nasty people. Its rather convenient that they all the sudden can't hear me during the part of the call that they dont want to deal with. Its a very simple issue. I have a broken controller and have used my warranty and they are supposed to send one out and have so far refused to do so. When I call now to check my order they just find a time to hang up. Over $200 for a warranty and can't get a $59 controller replaced. This has been going on since 6-5-2025. Its not 6-29-2025
Response from Best Buy
September 29, 2025
Hello, Ben.
We know how important it is to be to speak with someone who can get you a replacement controller. If you still need some help, please reach out to us on social media. Also, be sure to reference your Google Review number #49682.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Tirth P
September 27, 2025
1 out of 5
Rainbow hair lady obscenely rude and wouldn’t let us make individual purchases. Like she had problems at home she took out on us. “ITS IN THE POLICY”. Everyone else was cool especially the other lady at the counter and the door guy
Chris S
September 25, 2025
1 out of 5
Honest worst best buy ever. Have come in several times when no one is here and everyone is standing around in a team conversation, but no one wants to help. Condescending when asking about something that online says is in stock "see my screen there's a red x we don't have it". I understand, but I'm only asking bc online it says you only have 3...not saying you're wrong but also computers mess up. But instead of looking let's just move on to a completely irrelevant conversation with another team member. Turns out they did have one. I just ended up ordering online and picking it up and then returning it just to prove a point. Wouldn't be surprised if they're the next to close. If it's so hard to do your job, get another one.
Response from Best Buy
September 25, 2025
Hi, Chris,
Thank you for sharing your concerns with your experience in our Best Buy Macon, GA location. I can certainly understand that having issues with your shopping experience can certainly be difficult. Please reach out to us on any of our social media profiles so that we can further investigate this experience for you.
Facebook (https://bby.me/yot2yt), Twitter/X (https://bby.me/opehw4), Instagram (https://bby.me/4lp2jr)
Irene W
September 16, 2025
5 out of 5
The person that help us, was very knowledgeable and framily.