Frequently Asked Questions About Best Buy Puyallup
How do I check product availability at the Puyallup Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Puyallup Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Puyallup stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Puyallup Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4041 reviews)
Steve W
July 18, 2026
5 out of 5
Wide variety of products and services. Many choices to fit anyone's budget. They also do price matches with other stores. Best of all you can see products and get advice from knowledgeable staff on features and benefits of each model and brands. Much better than just shopping on-line. They also offer warranties and repairs for reasonable prices.
Daniel A
July 15, 2026
5 out of 5
Very helpful and friendly customer service provided by Carter. Thank you!
Tyler T
July 12, 2026
1 out of 5
Ordered online 2 hours ago, said it would be ready for pickup within an hour. Wasn’t ready. Associates in the front wouldn’t do anything to facilitate it even though it was available in store. Everyone I spoke to there was just lazy and unhelpful.
Response from Best Buy
July 12, 2026
Hey there, Tyler,
We understand your frustrations surrounding your recent purchase. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/cBaBWG), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:#186490
Madeline B
July 03, 2026
5 out of 5
My sister Trish walked in the store to look for a cellphone holder for her car and she asked a staff by the name of Bryan for assistance and he did an amazing job he recommended the popular phone holder for car and it works super perfectly he should get a raise