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Frequently Asked Questions About Best Buy Conyers
How do I check product availability at the Conyers Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Conyers Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Conyers stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Conyers Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3004 reviews)
Rachelle Z
December 26, 2025
2 out of 5
Nobody was there to help you. And when we finally found someone they didn't know crap
Response from Best Buy
December 26, 2025
Hello, Rachelle,
Thank you for leaving us a detailed review. It saddens us to hear that your recent experience with us was not a positive one, especially when needing attentive customer service, and exert advice. Nevertheless, we appreciate your feedback, and would like to formally document your interaction. Please reach out to us via social media. Our team will be happy to assist you on the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #95572" when reaching out on social.
Michael I
December 24, 2025
1 out of 5
The technician at the Geek Squad was very rude. Named "Zeric" I think. He hushed me and said I shouldn't interrupt him! I was shocked.
I went to the Best Buy floor to ask another associate and he shouted "move back! You are invading my private space". This was a young male with braided hair.
All this in a matter of minutes and I had 2 horrible experiences.
I just walked away from the store. Too stunned to know what to say. Terrible service.
Richard S
December 23, 2025
5 out of 5
Went in to find a PC with a 5080 in it on sale. DJ was great help. Quick to find the one I needed and got it off the top shelf. Dj was informative and had excellent customer service. It’s the holiday season, which is always busy. Hook him up with a raise/bonus/promotion.
Graham B
December 23, 2025
1 out of 5
Always overpriced and the employees linger over you like you’re tryina steal something. Everyone knows you can’t steal from Best Buy calm down…
Response from Best Buy
December 23, 2025
Hey there, Graham,
We would love to connect with you on this and hear more about your experience with our staff. Please send us a private message on Facebook (https://bby.me/79dy7o), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #93630".