I recently purchased an out-of-box tv with “Excellent” condition labeled. The TV I received was missing the power chord, TV stand, TV remote, and was in the incorrect box. I asked if the TV was correct and included all accessories at the time of pickup and was told not to worry and that the package included all necessary accessories and that while the TV box was incorrect, the TV should be the right one. I am extremely dissatisfied and disappointed in the marketing, in-person service, over-the-phone service, and the product that was incorrect. Please triple check if you choose to purchase a TV in similar conditions.
A woman named Shakayla gave me the greatest experience I could’ve hoped to have in Best Buy buying my first laptop for myself for college. She was so helpful and gave me great recommendations based on my major and got me a laptop worth the price. I would recommend this Best Buy to anybody looking for great customer service.
They always have a big stock there of things you 'll need at least one time. Good prices too
Response from Best Buy
January 26, 2026
Hello.
We always want to have all the products that our customers need, at the best prices. If you have any questions, or would like to add anything, please reach out to us on social media. Be sure to also reference your review number, which is 109422, when you message us. Thank you.
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