Best Buy Conyers

Great

Sent my father here to buy a low-end computer and the employee started preying on his ignorance and tried to upsell him on a computer double the price and a useless $30/month subscription service. Don't go here unless you are a computer expert, cause if you need any help at all, the employees are apparently trained to lie and cheat you out of your money, anything to make a bigger sale. Absolutely disgraceful.

I came to pick up a washer and dryer and asked if I could remove them from the box to fit them into my car since I wasn’t able to get a U-Haul or anything from Home Depot. Instead of simply assisting or letting me try, the employees kept questioning me and repeatedly saying it wouldn’t fit. One employee even asked me in a sarcastic way if I had read the dimensions, which came off as disrespectful. On top of that, the other employees were laughing and making jokes while watching me try to load my items. It felt like I was being talked down to instead of helped. I understand they may have been trying to give advice, but the way it was handled was unprofessional and unnecessary. As a paying customer, I expected basic respect and support, not to be made to feel uncomfortable or embarrassed.

The store just seems small and some years ago it appeared there was so much to walk through and look at but it's changed a lot. It seems 😢 now.