Geek squad employee was rude and condescending.
Response from Best Buy
September 26, 2026
Hello!
We want every customer who visits our stores to feel respected, valued, and welcomed.
If you would like to discuss your experience further or get assistance please reach out to us at any of our social media accounts.
Facebook (https://bby.me/IoEgI8)
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Instagram (https://bby.me/Jl6sA7)
Be sure to mention your Google Review number, #227048, in your message. Thank you.
I work 7 days a week, I used a vacation day to have this place install a subwoofer, when scheduled they had the whole day open. The day before my install they call and say they are too booked and need to reschedule. Wasted my vacation day for nothing. Will never go back to this store.
Response from Best Buy
September 25, 2026
Thanks for sharing your experience with us. We're concerned to hear about this situation with your installation. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/Ub8Vox), Twitter/X (https://bby.me/eoTzIB), or Instagram (https://bby.me/TAgXLw) and mention your "Google review #226459," we'll be happy to look into this with you and help out.
Non existent warranty support for a product that broke 2 weeks after purchase on a product with a "lifetime warranty". There is no benefit to buying from Best Buy if their support is worse than Amazon. Save the trip and buy from Amazon.