They never game me my $80 gift card, which was supposed to be credit. They told me to call a number, and that number tells me to call the store, then I call the store and speak to the managers, and they tell me to call the number. It has been months since I have been trying to get my store credit. Absolutely ridiculous that I have to keep trying to get my money, its almost theft what they do here.
Response from Best Buy
March 25, 2025
Hi, Horacio,
Thank you for taking the time to share this review here, although we hate to hear you are missing a store credit and have had so many issues in getting this resolved. We would be happy to look into this with you, and see how we can help.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64966003. We look forward to hearing from you!
Regards,
^Katie
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