Worst Best Buy in all of Los Angeles.
Please tell your employees they are doing a very poor job. I shopped here today and the experience was horrible. The service was terrible—completely disorganized, and they don’t know what they’re doing.
Response from Best Buy
April 18, 2026
Hello,
Thank you for the review. We understand your concern with your recent customer service experience.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 142844
Great spot for all electronics
Purchased two 34 inch monitors for work. Walked in, picked them out and carried them to the front. Didn't need to speak with or deal with anyone. No one asked if I needed assistance and the checkout person watched me trek them to tge counter, then out to the parking lot and into my car. Wild times, but 5 stars for having them in stock and not making the process more difficult.
Miles-Kaleb R
April 15, 2026
Overstimulating, no direction, expensive with no affordable options & everyone working there is like an NPC, you’re not gonna get any assistance or find anyone working there unless you walk up to the customer service desk or checkout for help.
1hr free parking but that’s it.
Response from Best Buy
April 15, 2026
Good Afternoon, Miles,
We certainly understand how you are feeling after not getting the help you needed when you came in to shop with us. We would be happy to partner with you and assist you with these concerns. Please feel free to send us a private message on social media, so our team can help. In your message, please include your Google review case ID: #141929.
- Facebook (https://bby.me/wksF3S)
- Twitter/X (https://bby.me/qZMnKq)
- Instagram (https://bby.me/yBiJYr)