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Frequently Asked Questions About Best Buy Pensacola

How do I check product availability at the Pensacola Best Buy?
How do I check my order status?
My local Pensacola Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Pensacola stores’ holiday hours?

Recent Reviews

4.1
(4930 reviews)
Christina W
April 16, 2025
5 out of 5
Had to take my laptop to get repaired by the geek squad. The guy that helped me was helpful he said they'd call in 2-3 days when it was ready.
Mohammad K
April 15, 2025
5 out of 5
Very good
Sam W
April 14, 2025
1 out of 5
Drove an hour in traffic to buy a computer today. Zero customer service around. We'll take our money elsewhere.
Response from Best Buy
April 14, 2025
Hi Sam, Thanks for sharing this review with us here. I hate to hear that you weren't able to get any assistance during your recent visit, which I understand would be disappointing. If you'd like to share any additional feedback with us, or need any other assistance, please feel free to reach out to us on one of our social media channels so our team can assist. We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #65042442. Thanks, ^Caleb
Kira M
April 14, 2025
1 out of 5
Terrible service. Guy at the front didn’t know where anything was. Told us to find it ourselves or find someone else to help… I think he was having a really bad day and or hates his job.
Response from Best Buy
April 14, 2025
Hello, Kira We understand not receiving that awarding customer service as you walk into a Best Buy store is frustrating. Please connect with us by using the social media private links. When you are reaching out mention "Google Review 65041602", provide details about your review, along with your full name, email, and phone number. Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Here to assist, ^Jay

About Best Buy Pensacola

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