Frequently Asked Questions About Best Buy Pensacola
How do I check product availability at the Pensacola Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pensacola Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pensacola stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pensacola Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4930 reviews)
Christina W
April 16, 2025
5 out of 5
Had to take my laptop to get repaired by the geek squad. The guy that helped me was helpful he said they'd call in 2-3 days when it was ready.
Mohammad K
April 15, 2025
5 out of 5
Very good
Sam W
April 14, 2025
1 out of 5
Drove an hour in traffic to buy a computer today. Zero customer service around. We'll take our money elsewhere.
Response from Best Buy
April 14, 2025
Hi Sam,
Thanks for sharing this review with us here. I hate to hear that you weren't able to get any assistance during your recent visit, which I understand would be disappointing. If you'd like to share any additional feedback with us, or need any other assistance, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #65042442.
Thanks,
^Caleb
Kira M
April 14, 2025
1 out of 5
Terrible service. Guy at the front didn’t know where anything was. Told us to find it ourselves or find someone else to help… I think he was having a really bad day and or hates his job.
Response from Best Buy
April 14, 2025
Hello, Kira
We understand not receiving that awarding customer service as you walk into a Best Buy store is frustrating. Please connect with us by using the social media private links. When you are reaching out mention "Google Review 65041602", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay