Called the day before asking if they were going to have any of the new Rx 9070s in stock to see if I should bother coming in at open or try my luck online. Lady on the phone said that yes they do have some. Third person in the door at 10 and suddenly they’re out of stock. Did the lady on the phone lie to me or are they holding some for their employees or manager? Either way I wasted my time and opportunity trusting this store.
danrod3d
February 23, 2025
I definitely like this location. It’s convenient, has a bougie car wash right across the street, there’s a mall nearby, and fantastic sitdown restaurants in the area. Particularly at the one in Silverdale, though, the staff was very patient, handled heavy crowds perfectly, and was always eager to answer anybody’s questions, including mine.
Jennelle P
February 21, 2025
Frustrated with getting someone overseas everytime I have called and told the obey way to talk to.someone in the local store.is by going to the local store. Very unfortunate
Response from Best Buy
February 21, 2025
Hello, Jennelle,
Thank you for your review. I completely understand how challenging it can be not to reach a representative at our Best Buy stores. We're committed to delivering exceptional customer service, both in-store and over the phone, and our dedicated team is always ready to assist.
So that we can formally document your feedback and assist with any additional questions or concerns you may have, please send a private message or DM on Facebook at facebook.com/BestBuy, Instagram at instagram.com/bestbuy, or Twitter/X at twitter.com/BestBuySupport that includes your full name, phone number, and email address. Be sure to mention your Google review 64839668.
Kind regards,
^Pre