Working with Best Buy has been horrible. I was promised - in writing - a price match and they refused to honor that. Resolving any problems involves dealing with phone computer menus and chatbots. For a long time. It took me 2 hours to ultimately have them deny the price match because "it wasn't policy." No flexibility, no honoring a written promise, no human response - even from the humans. Just reading from a script and dealing with corporate customer service at its worst.
Great customer service. Very helpful and professional.
They were very helpful and informative. In and out of the store in 10 minutes. Thanks best buy