header_logo

More to Explore

Frequently Asked Questions About Best Buy Southfield

How do I check product availability at the Southfield Best Buy?
How do I check my order status?
My local Southfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Southfield stores’ holiday hours?

Recent Reviews

4.0
(3205 reviews)
Tiffany B
August 06, 2025
5 out of 5
Byrce was so helpful & answered all my question. Didn't make me feel rushed but took his time explaining every detail. I would highly recommend the Southfield location #404. You won't be disappointed.
heather p
August 05, 2025
1 out of 5
Poor customer service
Response from Best Buy
August 05, 2025
Good Afternoon, Heather. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:#24976" for reference. You can find us here: Twitter(X): https://bby.me/2a0nhc Facebook: https://bby.me/ffkct0 Instagram: https://bby.me/tl1smj Kind Regards, ^Trey
Tyler C
August 05, 2025
1 out of 5
Charged me 180 dollars for a pc repair, broke my pc worse then blamed it on me. At first they told me I can’t get a refund but I managed to get them to give me 24 bucks. NEVER going to Best Buy again.
Response from Best Buy
August 05, 2025
Hello, Tyler, Thanks for taking the time to leave a review. Having your computer damaged during a repair is never expected, so I can understand your disappointment. We would be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/9xaoys), Twitter/X (https://bby.me/3w9v1s), or Instagram (https://bby.me/xm6bip). Please reference Google Review #24975. Regards, ^ Aaron
Rosalind D
August 02, 2025
5 out of 5
It was a great in store experience. I usually patronize online. My last purchase being a washer/dryer 3 months ago.

About Best Buy Southfield

bestbuy.com