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Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
Trade-In
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Saginaw
How do I check product availability at the Saginaw Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Saginaw Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Saginaw stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Saginaw Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2898 reviews)
Will J
March 29, 2026
1 out of 5
I used to come to Best Buy all the time. Now I rarely do. Popped in to visit a couple times last week. Today was ridiculous. Like eight guys in the laptop area standing around talking. A good number elsewhere in the store wearing the blue shirts. Not many customers at all. Had to go pee. I swear to God, one literally pops open the door and says to another, "Oh, he's using the bathroom..." And then doesn't come in.
Why else would I be in there? So freaking weird.
Circuit City was weird like this before they shut down too. Go in, random employees just standing around gossiping, you would be looking at something and you could feel people watching you. Wasn't the only one to notice this either. That irks customers and makes them not want to shop.
I like people to be employed and contributing to the economy, but if it's going to be like this, I'm just going online to shop.
Parys L
March 28, 2026
1 out of 5
Been coming here for 18 years. Customer service has consistently been terrible the past 2 years. They ignore you and will walk right past you. Customer service was much better in the past. Unfortunately, they’re the only Best Buy near me.
Response from Best Buy
March 28, 2026
Hello, Parys,
Having concerns with your experience at the Saginaw, MI Best buy can be difficult. We would be glad to assist you and notate any concerns with your recent visits if you would like to reach out to us on any of our social media profiles below with Review 135864.
Facebook (https://bby.me/kkjMbV)
X (https://bby.me/etaTqo)
Instagram (https://bby.me/bOVOCt)
Marcus
March 27, 2026
1 out of 5
Understaffed + very unhelpful staff once someone pays attention to a customer. It's always so pleasant to feel like an inconvenience.
Response from Best Buy
March 28, 2026
Hi, Marcus,
Thank you for leaving a review. I can understand expecting attentive staff when looking for help in store.
If you require support, please send us a private message on social media. We would be happy to assist you on any of the following platforms: Facebook (https://bby.me/Mxa0it), Twitter/X (https://bby.me/nMUdox), or Instagram (https://bby.me/exCbYy).
Please mention the phrase “Google review #135541” when reaching out.
Jamie T
March 27, 2026
5 out of 5
Always a great experience!