Very good service when you walk in, there is a person who helps you immediately. I thought I saved a lot of time because of him.
And the time I saved. I lost multifold of that in billing. The queue is not big, but despite there been many billing counters, most agents partner to be busy and do not entertain check outs. There's just one slow and active counter.
Latresa W
November 15, 2025
Very helpful with finding a backup drive.
infinite C
November 13, 2025
I drove 40 minutes to this location. And once I got to the cashier the man behind the cashier gave me his back and starting chatting with his friends .. I told him to serve me and he said I am not the only one .. bad attitude bad customer service
Response from Best Buy
November 13, 2025
Hello, Infinite Clouds,
Thank you for your review. It can be really frustrating when you don't receive the assistance you're expecting. If you'd like to formally document your experience, please send a private message on social media. Kindly include Google Review 68708 in your message.
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