How do I check product availability at the Flint Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Flint Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Flint stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Flint Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4433 reviews)
SHILVER_ S
November 21, 2025
5 out of 5
Came in today to purchase a new laptop. Ashton S. Was super helpful in regards to explaining and setting up the best buy membership card and warranty for my laptop. 10/10 will shop again.
Jeff J
November 18, 2025
2 out of 5
Staff is useless, curt and rude.
Response from Best Buy
November 18, 2025
Hello, Jeff,
Thank you for sharing your recent experience. We understand how important excellent customer service can be to our experience, and we would like to take a closer look into this with you to document any feedback you may have. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 70954.
Facebook (https://bby.me/e00tiy)
Twitter/X (https://bby.me/wv0d3i)
Instagram (https://bby.me/8lv2hd)
We look forward to assisting you there.
Connie R
November 14, 2025
4 out of 5
May not have in stock but order it will be there in a couple days
Casey L
November 10, 2025
1 out of 5
Absolutely horrible customer service no help bringing a tv the front to check out rang up wrong price sent me back to go pull the correct tv refused to help me tried to call up to speak to a manager only to get told there isn't one to speak to avoid this store if you need help with purchasing items asking questions or hell even getting the correct thing brought to the register smug arrogant employees
Response from Best Buy
November 11, 2025
Hello, Casey,
Thank you for sharing your feedback regarding your purchase with us. What you’ve mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service. Let’s get this documented and reviewed further for you.
First, we will need more details from you. Please message us through one of our social media channels below:
Instagram (https://bby.me/wqdbz3)
X/Twitter (https://bby.me/xbajrq)
Facebook (https://bby.me/ddz3c8)
Be sure to send the full details of your situation. Also add Google Review 67521. We look forward to hearing from you.