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Frequently Asked Questions About Best Buy Kalamazoo

How do I check product availability at the Kalamazoo Best Buy?
How do I check my order status?
My local Kalamazoo Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Kalamazoo stores’ holiday hours?

Recent Reviews

4.1
(3927 reviews)
Jennifer R
November 16, 2025
3 out of 5
They have a nice selection in store but mostly the best options they recommend are online. It would be nice at least to have one item from online in store to view, if it's a recommendation. Staff was friendly, and helpful.
Response from Best Buy
November 16, 2025
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuy Support Thanks!
Thomas F
November 13, 2025
3 out of 5
Looking for dishwasher- specifically whirlpool and floor model not secured - tipping when opening and it was several that way.
Ksmooth
November 12, 2025
1 out of 5
Called for help and the call got directed someone who sounded like they was having a party , when i say hello no one answered and often was placed on mute, they wait for you to hang up so they still get paid. Whoever recording the calls need to actually listen to them.
Response from Best Buy
November 12, 2025
Hello, Thank you for leaving a review. This is far from the experience we want our customers to have when calling in for support. Please send us a private message on social media so that we can properly document and look into this situation. We would be happy to assist you on any of the following platforms: Facebook (https://bby.me/7gm2oh), Twitter/X (https://bby.me/cwp0vi), or Instagram (https://bby.me/uy2jyl). Please mention the phrase “Google review #68326" when reaching out.
Vicki B
November 11, 2025
5 out of 5
I took my close friend who has Parkinson’s disease to Best Buy to check out laptop, computers. We were met by a sales person named Ben who I must say did everything he could to make us feel comfortable. He did get a sale, but I must say he spent time explaining and going over things and making us comfortable up and above and beyond what most sales people do. It was a very good experience and I recommend going to Best Buy and having Ben take care of you.

About Best Buy Kalamazoo

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