I got great service from a man named Chris. He answered all my questions and handled my purchase quickly. Great experience.
Connor sold my FIL, who is in his 70s, a computer with an i5 but gave him an i3 computer. He also misguided him by telling him windows defender needed to be purchased and wasn't free. This was extremely frustrating for my FIL and trying to rectify the situation once we realized the issue when he got home was a challenge.
I called to reserve an open-box laptop after viewing it online. It was a 50 minute drive to the store. When I arrived at the store, they did not have it, so the employee gave me a brand new laptop at the open-box price. I could not be more pleased with this level of service.
Great selection with great service. A little expensive for some items.