Frequently Asked Questions About Best Buy Port Huron
How do I check product availability at the Port Huron Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Port Huron Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Port Huron stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Port Huron Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1712 reviews)
Jordyn C
August 27, 2026
5 out of 5
I had a great experience with Jack at Best Buy. He was extremely helpful and patient in assisting me with a return, and then went above and beyond to help me find a replacement item that I thought was out of stock. His willingness to take the extra time to help was so appreciated. Excellent customer service!
Robert H
August 24, 2026
5 out of 5
All good
Rick S
August 20, 2026
1 out of 5
You need to install a direct line into the store. I have been trying to return a call from Bob but can't get thru. Your phone answering service is non existent.
Response from Best Buy
August 20, 2026
Hello,
Thank you for your review. It can be frustrating when you aren't able to get the assistance that you're looking for over the phone, so we understand your disappointment. All store lines have been routed to the Customer Care line due to the sheer volume of calls that the stores were receiving. If you are in need of assistance, please contact us on social media. Please include Google Review 206731 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Juan G
August 05, 2026
4 out of 5
Why wait for it to come in the mail when you can just go get it 🤷