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Best Buy East Lansing
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy East Lansing
How do I check product availability at the East Lansing Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Lansing Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Lansing stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Lansing Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2769 reviews)
Colin G
September 19, 2025
5 out of 5
I recently bought a high end gaming laptop from best buy. I am an ex software developer and currently am an actuary. The sales representative Ashton that works here really know his hardware. I talked to him back and forth about what I should buy. He helped me find a laptop that did exactly what I wanted.
BTW for these high end laptops, take it from an actuary whom designs insurance policies that the accidental warranties are a great deal.
Fazle R
September 14, 2025
1 out of 5
Terrible experience, they blocked my money for 30 days and without delivering the product they were saying to wait for another 40 days. Customer support has no idea about the situation and even lying on chats. Had to refund the money. Horrible
Response from Best Buy
September 14, 2025
Hello, Fazle,
We appreciate you taking the time to share your feedback with us regarding your experience. We try to pride ourselves in ensuring we provide great customer service, and what you've mentioned is a bit concerning. We’d like to get this looked into further for you.
Please message us through our social media channels on Instagram (https://bby.me/0xwfcc), X/Twitter (https://bby.me/sjr0iu) or Facebook (https://bby.me/j0kdvt) with the details of your situation. Also add Google Review 43442. We look forward to hearing from you.
Kaydence R
September 11, 2025
5 out of 5
Denver helped my girlfriend apply for a credit card to purchase a laptop. He was very knowledgeable with the computer components and helped her pick out the right one. He was very sweet and will come back for all of my computer/tech needs!
Dustin
September 11, 2025
5 out of 5
The store visit itself was great. Representative was very helpful. I would suggest going in-person to buy anything. The website and app are absolute trash. I had to spend an extra $380 for the laptop because they both wouldn't let me make my purchase. Then another $180 for the membership so I could get alerts if the price dropped. I can not set alerts so I'm out $560 plus tax. Customer service outside of this store is horrible. Definitely shop in person. I'll just buy electronics direct from the manufacturer going forward. The closest Best Buy is to far for the hassle of their customer service not ever helping. Buy direct from manufacturer unless you're close to a physical store.