I am a former employee of this location. I quit after being threatened by another employee and reporting it to the GM, Jeff, who responded by calling me a liar. Not long after, multiple managers were fired for the same issues I had reported. Customers should also be aware that this location pushes memberships aggressively, often misrepresents what is included, and may even try to sneak them in without your consent. Please be cautious when shopping here.
Response from Best Buy
August 15, 2025
Hi, Dustan,
Thanks for taking the time to leave a review here on Google. This is certainly a concerning statement, and we would like to further investigate this situation.
So that we can better assist, please send us a private message on social media. Our team would be happy to chat with you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please reference the phrase “Google review #29794” when reaching out to us.
Regards,
^Ravi
Zolgalys S
August 08, 2025
Customer service is really good.
I stopped by Geek Squad to inspect parts of my first computer build. He found that my computer parts were not damaged at all and suggested that I finish my build. This motivated me to put the rest of my computer together and I got it working on my first try.
Comfortable inside (hot day), friendly, knowledgeable staff, good offer of different products, check out s staff was genuinely interested in customers and held a good conversation with me as I was checking out. Will easily go back again.