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Frequently Asked Questions About Best Buy Virginia Beach
How do I check product availability at the Virginia Beach Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Virginia Beach Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Virginia Beach stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Virginia Beach Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(5932 reviews)
Claudia C
August 19, 2026
1 out of 5
Could not find anyone to help me locate what I was looking for . finally cashier helped me reminding me that wasn't her job
conrad c
August 13, 2026
5 out of 5
Their staff are great . Showed me what I needed and what I didn't. Great place
Rania
August 13, 2026
1 out of 5
The store manger his name is James ( he refused to give his last name)
He is very disrespectful and supporting the men who harrising when in his store.
I was shopping in his store and then a customer came harrsed me so I was screaming because of his harrsing. When he came he asked why the reason I answered that the man does not stop harrissing me. So he asked me to leave the store and kept the customer who was harassing me. The place is not safe. The manager acting wired. I do not know what us wrong with this place. So be careful it is shady there.
Rania W
August 13, 2026
1 out of 5
The store manger James ( he refused to give his last nsme) supporting the customer who harrising women customers in his store. And if the woman got harrsied from a customer in his store he aske her to leave the store and keep the harraser.
Good luck shopping in this place.
It is not safe