header_logo
Services Offered

More to Explore

Frequently Asked Questions About Best Buy Chesapeake

How do I check product availability at the Chesapeake Best Buy?
How do I check my order status?
My local Chesapeake Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Chesapeake stores’ holiday hours?

Recent Reviews

4.1
(3660 reviews)
Reggie H
August 16, 2025
4 out of 5
Friendly and knowledgeable Verizon employee while purchasing Samsung Galaxy cell phone.
Virginia
August 14, 2025
4 out of 5
The store was clean, but it lacked associates. I stood in front of the meta glasses case for 10 minutes waiting for acknowledgement. I finally got a cashier who had been ringing up another customer. These stores need more employees in order to give excellent customer service. The associates are working the job of 3 people and barely getting paid for one! Do better by your associates and the customers will come and come back!
cody c
August 14, 2025
1 out of 5
Manager was extremely rude. Wouldn't even attempt to look up a sku number for me. Was aggressive and extremely non-helpful.
Response from Best Buy
August 14, 2025
Good Afternoon, Cody. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:#29276" for reference. You can find us here: Twitter(X): https://bby.me/n43pma Facebook: https://bby.me/u8axwx Instagram: https://bby.me/8fte2a Kind Regards, ^Trey
Pierre “
August 12, 2025
5 out of 5
Well stocked and great service

About Best Buy Chesapeake

bestbuy.com