Best Buy Chesapeake

I was hesitant of going to Best Buy because the service I had in the past wasn't very good. However, this was the best service I've had to date!Everyone was so helpful, but particularly I wanted to shout out to Daniel and Mike. They answered all our questions with a smile and went above and beyond their job. Thank you so much for everything, and I hope they get a well deserved raise!

Christian with the geek squad is AMAZING ! He deserves a raise ! Within minutes he solved my phone port issue. He cleaned the port and had it to me within 5-7 minutes as I was in a huge hurry ! His customer service skills are amazing plus his ability to solve the problem in minutes ! I will 10000% be going back to this geek squad ! Great employees. I was also greeted right away and pointed in the right direction to fix my problem.

The service was excellent, I wish I remembered the person that help me other my dash cam. He was incredible. Thank you so much. 😊

Dear [Store Manager’s Name or Customer Service Team], I wanted to take a moment to recognize the exceptional professionalism and composure displayed by one of your customer service representatives, Danni, during my recent online pickup experience. While I was waiting for my order, I observed Danni interacting with a customer who, unfortunately, was quite rude and confrontational despite having come prepared. Throughout the entire exchange, Danni remained calm, respectful, and composed. She handled the situation with remarkable patience and professionalism, ensuring that the customer’s needs were addressed without compromising her courteous demeanor. In an environment that can often be stressful, Danni’s ability to maintain such grace under pressure truly stood out. She is a credit to your team and a shining example of excellent customer service. Please extend my sincere appreciation to Danni for her outstanding work. Employees like her make a lasting impression and reflect positively on your organization