I was in Best Buy in Gainesville Fl today. I was struggling with trying to use my Best Buy Reward Certificate, it had problems. And an angel named Amina took ownership of my struggle. She tenaciously worked the complicated problem all the way to a happy resolution. Amina was amazing at every level. I was genuinely astounded at how she was able to resolve this, to me unsurmountable road block. And she was so kind to me the whole time. Lots of people would have been annoyed with my incompetence, but she was very understanding of me. The world needs more people like Amina. Thank you, Amina.
Captain Andy
Best Buy cancelled delivery/installs twice and don’t give advance notice. Today’s was the driver couldn’t find the house and did not even bother to call or text. Waiting another week now (5 total). Will never have them deliver again!
Michael D
September 05, 2026
Geeks are great. Don't upsell me with tv features that are bs. Some of us know what you know and don't appreciate the razzle dazzle.
3picex
September 02, 2026
Employee was extremely helpful in helping me figure what what I needed to maximize my sound quality within my budget.